Mortgage Sales Consultant

RHB Bank Berhad; Skudai; On-site; MYR 45,000 - 75,000; Full time

Job summary

RHB Bank Berhad is seeking a dynamic mortgage sales professional in Johor to drive client engagement and tailor home loan solutions. You will collaborate with customers, real estate partners, and internal teams to deliver a smooth mortgage journey from inquiry to approval.

The role requires strong sales credentials, knowledge of mortgage products and regulatory practices, and fluency in Bahasa Malaysia and English. Join a forward-thinking team focused on excellence and customer success.

Qualifications

• Proven track record in mortgage/financial sales.
• Strong understanding of mortgage products and regulatory environment.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Bahasa Malaysia and English.

Responsibilities

• Identify and engage with potential customers to assess needs.
• Evaluate customer financial profiles and recommend mortgage solutions.
• Guide customers through mortgage application and approval process.
• Achieve sales targets through lead generation and conversion.
• Build relationships with real estate agents, developers and referral partners.
• Stay up-to-date with market trends and regulatory changes.
• Provide excellent customer service for a seamless experience.

Skills

Mortgage sales

Customer engagement

Communication skills

Job description

What you'll be doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What we're looking for

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.