Mortgage Sales Consultant

RHB Bank Berhad; Johor; On-site; MYR 50,000 - 80,000; Full time

Job summary

RHB Bank Berhad in Malaysia seeks a Mortgage Sales Consultant to identify and engage potential customers, assess their financial needs and propose suitable mortgage solutions. You will guide clients through the application and approval process, ensuring a smooth experience from first contact to closing.

With a proven track record in mortgage or financial sales, you will build strong relationships with real estate partners and stay updated on market trends and regulatory changes.

Qualifications

• Proven track record in mortgage/financial sales.
• Strong understanding of mortgage products and regulation.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Customer-centric mindset to help clients achieve goals.
• Proficiency in Bahasa Malaysia and English.

Responsibilities

• Proactively identify and engage with potential customers to understand their financial needs and property goals.
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions.
• Guide customers through the entire mortgage application and approval process.
• Achieve and exceed individual sales targets through effective lead generation and conversion.
• Build and maintain strong relationships with real estate agents, developers, and other referral partners.
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features.
• Provide excellent customer service and ensure a smooth and seamless experience for clients.

Skills

Mortgage sales

Regulatory knowledge

Interpersonal skills

Team collaboration

Customer focus

Bilingual Malay/English

Job description

What you'll be doing

• Proactively identify and engage with potential customers to understand their financial needs and property goals
• Evaluate customer financial profiles and recommend suitable mortgage products and solutions
• Guide customers through the entire mortgage application and approval process
• Achieve and exceed individual sales targets through effective lead generation and conversion
• Build and maintain strong relationships with real estate agents, developers, and other referral partners
• Stay up-to-date with market trends, regulatory changes, and new mortgage products and features
• Provide excellent customer service and ensure a smooth and seamless experience for clients

What we're looking for

• Proven track record in mortgage/financial sales or a similar consultative sales role
• Strong understanding of the mortgage industry, products, and regulatory environment
• Excellent communication and interpersonal skills to engage effectively with customers
• Ability to work independently and as part of a team to achieve sales targets
• Customer-centric mindset and a genuine desire to help clients achieve their financial goals
• Proficiency in Bahasa Malaysia and English, both written and spoken

About RHB

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.