Mission-Critical Data Center Facilities Engineer

Alibaba Cloud; Johor Bahru; On-site; MYR 60,000 - 100,000; Full time

Job summary

You will collaborate with internal teams and external service providers to ensure operational excellence, risk control, and high availability for data center facilities. Strong experience in critical infrastructure systems and vendor coordination is required.

Qualifications

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or related discipline.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection, and BMS/EPMS/DCIM platforms.
• Experience managing incidents, planned works, maintenance activities, and operational risks in high-availability settings.
• Strong communication and coordination skills.
• Chinese language proficiency is a plus.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems (power, cooling, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events with escalation and RCA.
• Oversee execution of planned maintenance and inspections with documentation traceability.
• Monitor capacity, energy efficiency, and reliability; drive improvements across sites.
• Provide technical support for complex site issues and support engineering reviews.
• Coordinate with vendors, colo, and cross-functional teams to ensure smooth site operations.

Skills

Incident management

Maintenance planning

Vendor coordination

Communication

Problem solving

Chinese language

Education

Bachelor’s degree in Electrical Engineering

Tools

BMS

EPMS

DCIM

Job description

You will collaborate with internal teams and external service providers to ensure operational excellence, risk control, and high availability for data center facilities. Strong experience in critical infrastructure systems and vendor coordination is required.