Data Center Facilities Engineer: Reliability & On-Site Ops

Alibaba Cloud; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Alibaba Cloud is seeking a Data Center Facilities Engineer to support the safe, reliable operation of mission-critical infrastructure across assigned data center sites in Kuala Lumpur. You will manage on-site facilities operations, incidents, changes, and maintenance oversight.

This role collaborates with internal teams and external service providers to ensure high availability, risk control, and continuous improvement of critical systems, including power, cooling, fire protection, and

Qualifications

• Bachelor’s degree in a relevant engineering field.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection, and BMS/EPMS/DCIM.
• Incident and maintenance management in high-availability settings.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems (electrical, mechanical, cooling, fire protection, monitoring).
• Lead on-site response to facilities incidents and safety events (escalation, root cause analysis, corrective actions).
• Oversee planned changes, preventive maintenance, and routine inspections with documentation traceability.
• Monitor capacity, energy efficiency, and reliability; drive improvements across sites.
• Provide technical support for complex site issues and support engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth operations.

Skills

Incident management

Root cause analysis

Communication

Coordination

Bilingual or multilingual

Education

Bachelor’s degree in Electrical/Mechanical/HVAC/Facilities Engineering

Tools

BMS/EPMS/DCIM platforms

Electrical systems

HVAC systems

Job description

Alibaba Cloud is seeking a Data Center Facilities Engineer to support the safe, reliable operation of mission-critical infrastructure across assigned data center sites in Kuala Lumpur. You will manage on-site facilities operations, incidents, changes, and maintenance oversight.

This role collaborates with internal teams and external service providers to ensure high availability, risk control, and continuous improvement of critical systems, including power, cooling, fire protection, and