Alibaba Cloud-Data Center Facilities Engineer-Johor Bahru, Malaysia

Alibaba Cloud; Johor Bahru; On-site; MYR 60,000 - 120,000; Full time

Job summary

Alibaba Cloud in Johor Bahru, Malaysia seeks a Data Center Facilities Engineer to ensure safe, reliable operation of mission-critical infrastructure. You will manage on-site facilities, incidents, maintenance, and continuous improvement of critical systems, collaborating with internal teams and external service providers to uphold high availability and risk controls.

Responsibilities include responding to incidents, overseeing planned work, monitoring key metrics, and supporting engineering

Qualifications

• Bachelor’s degree in Electrical/Mechanical/HVAC or related field.
• Experience in data center facilities or mission-critical environments.
• Knowledge of power distribution, UPS, generators, HVAC, fire protection, and BMS/EPMS/DCIM.
• Experience managing incidents and maintenance in high-availability settings.
• Strong problem-solving and communication skills.
• Chinese language proficiency is a strong advantage.

Responsibilities

• Ensure safe, stable, and compliant operation of critical facilities systems including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee planned changes, preventive maintenance, and routine inspections with documentation traceability.
• Monitor capacity, energy efficiency, reliability, and drive improvements across sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Skills

Problem-solving

Communication

Coordination

Chinese language

Data center operations

Education

Bachelor’s degree in Electrical/Mechanical/HVAC/Facilities Engineering

Tools

BMS/EPMS/DCIM platforms

Job description

Alibaba Cloud-Data Center Facilities Engineer-Johor Bahru, Malaysia

We are looking for a Data Center Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across assigned data center sites. This role is responsible for on-site facilities operations, incident and change management, maintenance oversight, technical support, and continuous improvement of critical systems. You will work closely with internal teams and external service providers to ensure operational excellence, risk control, and high availability across data center facilities.

Responsibilities

• Ensure the safe, stable, and compliant operation of critical facilities systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and safety events, including escalation, root cause analysis, corrective actions, and closure.
• Oversee the execution of planned changes, preventive maintenance, and routine inspections, ensuring quality, compliance, and documentation traceability.
• Monitor key operating metrics such as capacity, energy efficiency, and system reliability, and drive improvement opportunities across assigned sites.
• Provide technical support for complex site issues and contribute to engineering reviews, equipment selection, upgrades, and optimization initiatives.
• Coordinate with vendors, colo, and cross-functional teams to support smooth site operations and continuous improvement.

Position Requirement

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, HVAC, Facilities Engineering, Automation, or a related discipline.
• Relevant experience in data center facilities, mission-critical environments, telecom infrastructure, industrial operations, or large-scale commercial facilities.
• Strong knowledge of critical infrastructure systems such as power distribution, UPS, generators, HVAC/cooling, fire protection, and BMS/EPMS/DCIM platforms.
• Proven ability to manage incidents, planned works, maintenance activities, and operational risks in a high-availability environment.
• Strong problem-solving, communication, and coordination skills.
• Bilingual or multilingual proficiency is preferred, with proficiency in Chinese considered a strong advantage.

Preferred Qualifications

• Experience in hyperscale, colocation, or enterprise data center environments.
• Familiarity with MOPs, SOPs, EOPs, permit-to-work processes, and operational risk controls.
• Experience working with third-party vendors and on-site operation teams.
• Relevant professional certifications in electrical, mechanical, HVAC, facilities, or data center operations.