MIS Technician

Servay Evergreen Sdn Bhd; West Coast Division; On-site; MYR 45,000 - 73,000; Full time

Job summary

Servay Evergreen Sdn Bhd is seeking a MIS Technician to provide IT support and maintain hardware systems. You will troubleshoot and resolve hardware issues, perform routine maintenance, and assist in installing new hardware to keep our IT environment reliable and secure.

The role requires a diploma or degree in IT and at least 2 years of IT support experience, with strong problem-solving abilities and excellent communication skills.

Qualifications

• Diploma or degree in IT, CS, or related field.
• At least 2 years of IT support experience.
• Strong troubleshooting and problem-solving skills.
• Proficient with Windows OS and common software.
• Familiar with networking concepts and managing networks.
• Excellent communication and customer service skills.
• Able to work independently and as part of a team.
• Willingness to learn and stay updated with new technologies.

Responsibilities

• Troubleshoot and resolve hardware issues for users.
• Perform routine maintenance and updates on computers, servers, and IT equipment.
• Assist in installation and configuration of new hardware.
• Provide training and support to employees on IT systems and applications.
• Monitor and maintain the company's network infrastructure for performance and security.
• Collaborate with the IT team to implement new technologies and improve existing systems.
• Maintain accurate documentation and records of all IT-related activities.

Skills

IT diploma/degree

2+ years experience

Troubleshooting

Windows proficiency

Networking basics

Communication skills

Teamwork

Independent worker

Willing to learn

Education

IT degree/diploma

Tools

Windows OS

Network management basics

Job description

About the role

As a MIS Technician at Servay Evergreen Sdn Bhd, you will be responsible for providing IT support and maintaining the company's hardware systems. This is an exciting opportunity to join a dynamic team and contribute to the success of a growing organisation.

What you'll be doing

• Troubleshoot and resolve hardware issues for users
• Perform routine maintenance and system updates on computers, servers, and other IT equipment
• Assist in the installation and configuration of new and hardware
• Provide training and support to employees on the use of IT systems and applications
• Monitor and maintain the company's network infrastructure, ensuring optimal performance and security
• Collaborate with the IT team to implement new technologies and improve existing systems
• Maintain accurate documentation and records of all IT-related activities

What we're looking for

• Diploma or degree in Information Technology, Computer Science, or a related field
• At least 2 years of experience in a similar IT support role
• Strong troubleshooting and problem-solving skills
• Proficient in the use of Windows operating systems and common software applications
• Familiarity with networking concepts and experience in managing and maintaining network infrastructure
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Willingness to learn and stay up-to-date with new technologies

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Do you have customer service experience?
• Do you have professional experience troubleshooting and repairing hardware issues on PC and laptop?

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Our mission at Servay Parkwell is to providebetter qualities with lower pricing which is why we offer wide range of good quality products & food to make them affordable & pleased for everyone.

Servay Hypermarket & Parkwell Departmental Stores started established in Miri, Sarawak at 1990 as partner & provides different kinds of peoducts & services. After that, Servay Hypermarket & Parkwell Departmental Stores expanded the retail business within Sabah & now become one of leading local stores in East Malaysia.

Our mission at Servay Parkwell is to providebetter qualities with lower pricing which is why we offer wide range of good quality products & food to make them affordable & pleased for everyone.

Servay Hypermarket & Parkwell Departmental Stores started established in Miri, Sarawak at 1990 as partner & provides different kinds of peoducts & services. After that, Servay Hypermarket & Parkwell Departmental Stores expanded the retail business within Sabah & now become one of leading local stores in East Malaysia.