Microsoft 365 Specialist

Kagina Pte Ltd; Ipoh; On-site; MYR 89,000 - 123,000; Full time

Job summary

Kagina Pte Ltd is seeking an experienced Microsoft 365 Administrator to manage Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Purview, and licensing within a secure, well-governed Modern Workspace. This role supports EUC environments and requires strong collaboration with security and IT teams.

You will handle mailbox and site governance, tenant configuration, retention policies, incident response, and data migrations. Excellent documentation and stakeholder collaboration are essential.

Qualifications

• 5+ years administering Microsoft 365 in an enterprise or multi-site environment
• Strong experience administering Microsoft 365 workloads such as Exchange Online, SharePoint, OneDrive, Teams, and Entra ID
• Working knowledge of mailbox administration, shared mailboxes, distribution groups, mail flow, transport rules, and tenant configuration
• Experience managing SharePoint and OneDrive sites, permissions, storage quotas, external sharing controls, and information governance
• Understanding of Entra ID identity tasks, group governance, conditional access support, access reviews, and licensing optimization
• Experience applying retention, data protection, sensitivity labeling, and compliance policies across Microsoft 365 workloads
• Ability to monitor service health, respond to incidents, communicate impact, and coordinate workarounds for affected users
• Familiarity with eDiscovery, legal hold, audit log requests, mail delivery investigations, spam, and phishing workflows
• Excellent documentation, communication, analytical, service management, and stakeholder partnership skills
• Preferred: PowerShell, migrations, Purview, Defender, Intune, or Microsoft certifications

Responsibilities

• Administer Exchange Online mailboxes, shared mailboxes, distribution groups, and mail flow and transport rules
• Administer SharePoint and OneDrive sites, storage quotas, external sharing controls, and permission structures
• Handle Entra ID identity tasks, group governance, conditional access support, and periodic access reviews
• Manage license assignment and optimization, and execute tenant configuration changes through the change process
• Apply retention, data protection, sensitivity labeling, and compliance policies across M365 workloads
• Monitor service health, respond to incidents, and communicate impact and workarounds to affected users
• Investigate mail delivery, spam, and phishing reports in partnership with the security team
• Support migrations and tenant changes, including mailbox moves, site provisioning, and data reorganization
• Run eDiscovery, legal hold, and audit-log requests raised by compliance, HR, or legal stakeholders
• Report on tenant usage, adoption, and license consumption to guide renewals and rightsizing
• Researching careers? Find all the information and tips you need on career advice.

Skills

Exchange Online

SharePoint

OneDrive

Teams

Entra ID

Purview

Licensing optimization

Compliance policies

Tools

PowerShell

Migrations

Purview

Defender

Intune

Microsoft certifications

Job description

Administer and improve Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Purview, licensing, compliance, and collaboration governance. You will support Wolfspeed's Modern Workspace and EUC environment by keeping Microsoft 365 services secure, reliable, and well-governed.

Key responsibilities

Manage Exchange Online mailboxes, shared mailboxes, distribution groups, and mail flow and transport rules

Administer SharePoint and OneDrive sites, storage quotas, external sharing controls, and permission structures

Handle Entra ID identity tasks, group governance, conditional access support, and periodic access reviews

Manage license assignment and optimization, and execute tenant configuration changes through the change process

Apply retention, data protection, sensitivity labelling, and compliance policies across M365 workloads

Monitor service health, respond to incidents, and communicate impact and workarounds to affected users

Investigate mail delivery, spam, and phishing reports in partnership with the security team

Support migrations and tenant changes, including mailbox moves, site provisioning, and data reorganization

Run eDiscovery, legal hold, and audit-log requests raised by compliance, HR, or legal stakeholders

Report on tenant usage, adoption, and license consumption to guide renewals and rightsizing

About you

5+ years administering Microsoft 365 in an enterprise or multi-site environment

Strong experience administering Microsoft 365 workloads such as Exchange Online, SharePoint, OneDrive, Teams, and Entra ID

Working knowledge of mailbox administration, shared mailboxes, distribution groups, mail flow, transport rules, and tenant configuration

Experience managing SharePoint and OneDrive sites, permissions, storage quotas, external sharing controls, and information governance

Understanding of Entra ID identity tasks, group governance, conditional access support, access reviews, and licensing optimization

Experience applying retention, data protection, sensitivity labeling, and compliance policies across Microsoft 365 workloads

Ability to monitor service health, respond to incidents, communicate impact, and coordinate workarounds for affected users

Familiarity with eDiscovery, legal hold, audit log requests, mail delivery investigations, spam, and phishing workflows

Excellent documentation, communication, analytical, service management, and stakeholder partnership skills

Preferred: PowerShell, migrations, Purview, Defender, Intune, or Microsoft certifications

Researching careers? Find all the information and tips you need on career advice.