Merchant Onboarding & KYB Compliance Specialist

Monee; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Monee in Kuala Lumpur is seeking an Experienced Merchant Onboarding Specialist to ensure compliant onboarding of merchants and to perform KYB screening with accuracy and timeliness.

You will collect documents (licenses, incorporation papers, financials), run risk-based screening using Experian/NexisLexis/Google Search, and collaborate with Compliance to update processes. Strong English, attention to detail, and the ability to work independently in a fast-paced environment are required.

Qualifications

• 1–3 years' experience in merchant KYB screening and onboarding.
• Experience with regulator reporting in Banking & Finance-wallet.
• Familiarity with BNML AML/CFT policies related to merchant KYB screening.
• Experience handling high-risk merchant cases and PEP hits.
• Strong communication, attention to detail, and ability to work under pressure.
• Fluent in English and quick to learn.

Responsibilities

• Collect and review merchant documents (licenses, incorporation, financial statements, ownership) and ensure KYB completeness.
• Conduct merchant KYB screening and risk level assessment.
• Analyze risk factors like industry type, geography, and payment sources.
• Perform screening using Experian, NexisLexis, and Google Search.
• Oversee KYB screening processes and ensure data/document consistency.
• Collaborate with compliance and risk teams to update screening processes.
• Improve efficiency, accuracy, and regulatory compliance of KYB screening.
• Perform ongoing due diligence on past merchants per risk level.
• Ensure onboarding and KYB checks meet SLA timelines.
• Prepare regulatory reports (Statsmart and RPP).
• Carry out ad-hoc tasks as assigned.

Skills

Regulatory compliance

Attention to detail

Communication skills

Work under pressure

Independent worker

English proficiency

Tools

Experian

NexisLexis

Google search

Job description

Monee in Kuala Lumpur is seeking an Experienced Merchant Onboarding Specialist to ensure compliant onboarding of merchants and to perform KYB screening with accuracy and timeliness.

You will collect documents (licenses, incorporation papers, financials), run risk-based screening using Experian/NexisLexis/Google Search, and collaborate with Compliance to update processes. Strong English, attention to detail, and the ability to work independently in a fast-paced environment are required.