Merchant Onboarding Specialist

Monee; Kuala Lumpur; Hybrid; MYR 60.000 - 90.000; Vollzeit

Zusammenfassung

Monee in Kuala Lumpur is seeking an Experienced Merchant Onboarding Specialist to ensure compliant onboarding of merchants and to perform KYB screening with accuracy and timeliness.

You will collect documents (licenses, incorporation papers, financials), run risk-based screening using Experian/NexisLexis/Google Search, and collaborate with Compliance to update processes. Strong English, attention to detail, and the ability to work independently in a fast-paced environment are required.

Qualifikationen

• 1–3 years' experience in merchant KYB screening and onboarding.
• Experience with regulator reporting in Banking & Finance-wallet.
• Familiarity with BNML AML/CFT policies related to merchant KYB screening.
• Experience handling high-risk merchant cases and PEP hits.
• Strong communication, attention to detail, and ability to work under pressure.
• Fluent in English and quick to learn.

Aufgaben

• Collect and review merchant documents (licenses, incorporation, financial statements, ownership) and ensure KYB completeness.
• Conduct merchant KYB screening and risk level assessment.
• Analyze risk factors like industry type, geography, and payment sources.
• Perform screening using Experian, NexisLexis, and Google Search.
• Oversee KYB screening processes and ensure data/document consistency.
• Collaborate with compliance and risk teams to update screening processes.
• Improve efficiency, accuracy, and regulatory compliance of KYB screening.
• Perform ongoing due diligence on past merchants per risk level.
• Ensure onboarding and KYB checks meet SLA timelines.
• Prepare regulatory reports (Statsmart and RPP).
• Carry out ad-hoc tasks as assigned.

Kenntnisse

Regulatory compliance

Attention to detail

Communication skills

Work under pressure

Independent worker

English proficiency

Tools

Experian

NexisLexis

Google search

Jobbeschreibung

Experienced (Individual Contributor) Kuala Lumpur

About Monee

Monee is a leading digital payments and financial services provider in Southeast Asia, with a growing presence in Latin America. Its mission is to better the lives of individuals and businesses in the region with financial services through technology.

Monee delivers a comprehensive range of digital financial products and services, including mobile wallets, payment processing, credit, banking, and insurtech. By leveraging technology and strategic partnerships, Monee aims to drive greater digital financial inclusion, convenience, and accessibility for individuals and small businesses across Southeast Asia and Latin America.

Monee is part of Sea Limited, a global technology company.

About the Team

As Merchant Onboarding Specialist, you will be responsible to assist and ensure ongoing compliance with regulatory requirements. This role requires a strong understanding of regulatory compliance, risk assessment, and operational efficiency to ensure a seamless onboarding experience while mitigating potential risk.

Job Description

• Collecting and reviewing necessary documentation from merchants, such as business licenses, incorporation documents, financial statements, and ownership information. Ensuring all required KYB documents are accurately completed and up to date.
• Responsible for conducting thorough merchant KYB screening, including name screening, based on the merchant's risk level based on the SOP set.
• Analyzing the risk level associated with each merchant based on factors such as industry type, geographical location, and payment source.
• Perform merchant screening by using business screening tools (such as Experian, NexisLexis ,Google Search).
• Act as a checker in oversee the team's merchant KYB screening processes and ensure alignment between the information stored in the system and the documents provided by merchants.
• Collaborate with the compliance and risk teams to update the merchant KYB screening process in accordance with the latest regulatory requirements.
• Improving and optimizing merchant KYB screening processes to increase efficiency, accuracy, and compliance with regulatory requirements.
• Conduct ongoing due diligence on past merchants in accordance with their risk level.
• Ensure that the merchant KYB screening and onboarding process are completed within the designated SLA timeframe.
• Prepare merchants regulatory reports, including Statsmart Report and RPP Reports.
• To carry out other ad-hoc tasks as specified by the supervisor / leader from time to time.

Requirements

• 1-3 years' experience in merchant KYB screening process, merchant on-boarding process and regulator report relevant to Banking & Finance-wallet.
• Relevant work experience in merchant KYB screening & merchant onboarding, risk management, or regulatory reporting.
• Familiarity with local regulations related (BNM / AML/CFT Policies) to merchant KYB screening and money laundering prevention.
• Experience in handling cases involving the nature of high-risk merchant businesses and PEP hits.
• Strong communication skills, attention to detail, and the ability to work under pressure and tight deadlines.
• Enjoy working efficiently and independently in a fast-paced, high-volume environment.
• Good command in English and fast learner