Membership Coordinator

HR Forum Malaysia Sdn Bhd; Selangor; On-site; MYR 50,000 - 73,000; Full time

Job summary

HR Forum Malaysia Sdn Bhd is seeking a Membership Coordinator to manage membership records, registrations, and member communications. You will support community activities, verify participant information, and coordinate with internal teams on programme participation.

The role requires a Diploma or Degree in Business Administration or equivalent and 2–3 years of related experience in administration, customer service, or membership management.

Qualifications

• Diploma or Degree in Business Administration or equivalent.
• 2–3 years in administration, customer service or membership management.
• Experience in professional associations or event management is advantageous.

Responsibilities

• Manage membership administration and maintain accurate member records.
• Coordinate participant registration and verification processes.
• Review and validate participant information, including company and business background.
• Manage and engage members within communities and other communication channels.
• Handle member enquiries and provide information on membership benefits, training programmes, and events.
• Coordinate with internal teams on programme participation and member-related matters.
• Prepare membership reports and maintain databases.
• Support membership events, networking sessions, and engagement activities.
• Perform other duties as assigned by supervisor and Management.

Skills

Membership management

Customer service

Coordination

Education

Diploma or Degree in Business Administration or equivalent

Tools

CRM software

Data entry

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Membership Coordinator is responsible for managing and supporting the organisation’s membership operations, from maintaining accurate member records and processing registrations to engaging members and supporting community activities.

Job Description

• Manage membership administration and maintain accurate member records.
• Coordinate participant registration and verification processes.
• Review and validate participant information, including company and business background.
• Manage and engage members within communities and other communication channels.
• Handle member enquiries and provide information on membership benefits, training programmes, and events.
• Coordinate with internal teams on programme participation and member-related matters.
• Prepare membership reports and maintain databases.
• Support membership events, networking sessions, and engagement activities.
• Perform other duties and responsibilities as assigned by supervisor and Management.

Job Requirement

• Diploma or Degree in Business Administration or equivalent.
• Minimum 2-3 years of experience in administration, customer service, membership management, client coordination, or related fields.
• Experience in professional associations, membership organisations, training providers, or event management is an added advantage.