Marketing & Communications Executive

Malaysia Retail Chain Association (MRCA); Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

MRCA in Malaysia seeks a Marketing & Business Development professional to drive membership growth and corporate Patron engagement. You will support marketing campaigns, events and communications while coordinating materials and member outreach across multiple channels.

Key duties include managing memberships, developing recruitment initiatives, and reporting progress to Management. Strong English and Bahasa Malaysia skills, plus 2–5 years in related roles, are essential for success.

Qualifications

• Degree in Marketing, Communications, Business Development or related field.
• 2–5 years of relevant experience in marketing, business development, sales, events or similar roles.
• Strong communication, presentation and interpersonal skills.
• Proactive, resourceful and able to engage new people.
• Good organizational and event management capabilities.

Responsibilities

• Identify and approach potential MRCA members through networking, campaigns, referrals, events and other channels.
• Support recruitment campaigns and initiatives to grow MRCA membership.
• Engage Corporate Patrons and manage entitlements and benefits.
• Prepare and coordinate marketing materials and communications for MRCA campaigns and events.
• Maintain records of leads, engagements and event-driven results; report to Management.

Skills

Communication

Networking

Event management

Relationship building

Marketing basics

Education

Marketing/Communications degree

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Reports To: Deputy General Manager / Management

About the role

To support MRCA’s marketing and communication initiatives with a strong focus on membership growth, business development, event-driven recruitment and Corporate Patron engagement.

Key Responsibilities

1. Membership Growth & Recruitment

• Identify and approach potential MRCA members through networking, marketing campaigns, referrals, events and other channels.
• Follow up on membership enquiries and applications to drive successful conversions.
• Develop and execute membership recruitment campaigns and initiatives.
• Organise networking and promotional activities to attract prospective members.
• Maintain a pipeline of prospective members and provide regular recruitment updates to Management.

2. Corporate Patron Engagement

• Liaise with MRCA’s Corporate Patrons and maintain regular engagement throughout the patronage period.
• Monitor and coordinate agreed patron entitlements and benefits to ensure timely delivery.
• Maintain a Patron Entitlement Tracker and follow up with relevant internal teams on outstanding deliverables.
• Keep Patrons informed of relevant MRCA events, programmes and engagement opportunities.
• Support Patron satisfaction, relationship building and renewal.

3. Marketing & Communications

• Support and implement marketing campaigns, events, promotional activities and communications, including initiatives that enhance member benefits, engagement and value.
• Prepare and coordinate marketing materials, membership presentations, EDMs, WhatsApp communications and other promotional content.
• Work with the digital and social media functions to promote MRCA’s membership, events and initiatives.
• Identify opportunities to increase MRCA’s visibility and attract new members and stakeholders.

4. Reporting & Administration

• Maintain updated records of prospective members, membership leads and Corporate Patron engagements.
• Track membership recruitment results, event-generated leads and patron entitlement fulfilment.
• Prepare regular reports and updates for Management.

Requirements

• Diploma or Bachelor's Degree in Marketing, Communications, Business Development or any related field.
• 2–5 years of relevant experience in marketing, business development, sales, membership recruitment, events, corporate relations, communications or similar roles.
• Strong communication, presentation, networking and interpersonal skills.
• Proactive, resourceful and comfortable approaching and engaging new people.
• Strong follow-up skills with the ability to manage multiple leads and stakeholder relationships.
• Good organisational, coordination and event management skills.
• Able to confidently engage with business owners, senior management, corporate representatives and external stakeholders.
• Good command of spoken and written English and Bahasa Malaysia.
• Ability to communicate in multilanguage will be an added advantage.
• Friendly, approachable and easy-going personality with strong relationship-building skills.
• Able to work independently while collaborating effectively with internal teams and Management.