Medical Representative - GH

Boehringer Ingelheim GmbH; West Coast Division; On-site; MYR 60,000 - 90,000; Full time

Job summary

Boehringer Ingelheim GmbH is seeking a pharmaceutical sales professional in Sabah, Malaysia to drive performance and execute customer engagement plans. You will focus on meeting sales targets, ensuring product availability, and converting demand into sales while maintaining strong customer relationships and compliance with industry guidelines.

The role requires familiarity with Veeva CRM tools and the ability to plan logistics, engage high-value healthcare professionals, and deliver regular

Qualifications

• Industry knowledge and selling skills are required.
• Ability to manage customer relationships and data.
• Familiarity with compliance in healthcare interactions.

Responsibilities

• Meet or exceed sales targets in the assigned territory.
• List and ensure availability of BI products.
• Generate Rx / create demand for BI products.
• Execute Sales Action Plans with excellence.
• Maintain complete customer data base and CRM records.
• Utilize Veeva functions like Event Management for coaching.
• Provide regular reports on progress and outcomes.

Skills

Sales skills

CRM

Communication

IT literacy

Planning

Direct selling

Tools

Veeva

Event management

Job description

• Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
• Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship
• Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed

Duties and Responsibilities

1. Sales Achievement in the assigned territory

• Ensure listing of the BI products as required
• Ensure availability of BI products as required
• Generate Rx / create demand for BI product by utilizing the available resource / tools / trainings
• Ensure Rx are filled and demand is converted into sales
• Continuously identify new growth opportunities

2. Execute Sales Action Plans with excellence

• Validate and fully understand the Sales Action Plans
• Plan for logistics to execute the Sales Action Plans
• Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed

3. Customer Relationship Management

• Maintain correct and complete customer data base
• Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priority
• Utilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching

4. Superior Selling Capability

• Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
• Selling Skills (CEM) in line with Marketing strategies

5. Comply with local regulations, industry and company Code of Conduct

• Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
• Take necessary action on issues of compliance
• Be a role model in compliance with local regulations, industry and company code of conduct

6. Regular reports

About our Future Employee

• Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
• Direct selling experience in healthcare industry is advantageous