Sales Manager ( Central )

SUN PHARMA; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

SUN PHARMA Malaysia seeks a Sales Manager to lead the Medical Sales Representative team, drive targets, and expand market presence in the pharmaceutical sector. The role emphasizes coaching, product promotion, and high standards of customer service while resolving issues and delivering strategic guidance to management.

The candidate will create territory plans, coach reps, and collaborate with Marketing, Commercial & Finance to accelerate growth; travel to GP clinics, pharmacies, and hospitals

Qualifications

• Bachelor's Degree or higher in Science or related field.
• 3–5 years of pharmaceutical/healthcare experience.
• Proven leadership with hands-on team management.
• Willing to travel across GP clinics, pharmacies, and hospitals.
• Strong communication and interpersonal skills.

Responsibilities

• Create and execute a territory sales plan to meet quotas.
• Coach and develop Medical Representatives to enhance sales.
• Lead monthly field tour planning for optimal coverage.
• Engage healthcare professionals and qualify leads.
• Prepare sales activity reports and present findings.
• Collaborate with Marketing, Commercial & Finance.
• Maintain strong customer relationships and follow-ups.

Skills

Leadership

Strategic thinking

Sales analytics

Customer engagement

Team coaching

Communication skills

Education

Bachelor's Degree in Science or related field

Post Graduate Diploma or Professional Degree

Job description

The Sales Manager will be responsible for leading and managing the Medical Sales Representative team to achieve sales targets and expand the company’s market presence in the pharmaceutical industry. This role includes coaching and developing the team to ensure effective product promotion and strong engagement with healthcare professionals, while maintaining high standards of customer service. The Sales Manager will also oversee the resolution of customer issues by identifying problems, implementing solutions, and ensuring timely follow-up, as well as preparing reports and providing strategic recommendations to management.

Key Responsibilities :

• Create and execute a territory sales plan that meets or exceeds established sales quotas and supports Company revenue and profit targets.
• Support the professional development of Medical Representatives by providing coaching, feedback, and guidance to enhance their sales capabilities and career growth.
• Lead the team in preparing and executing monthly tour plans to ensure effective field coverage and maximize customer engagement.
• Work closely with Medical Sales Representatives to improve business development by prioritizing quality leads, planning field activities effectively, and increasing overall efficiency.
• Meet regularly with existing customers and prospects to understand their evolving business needs and position product solutions accordingly.
• Build long-term, productive, and mutually beneficial relationships with existing and new customers.
• Develop an in-depth knowledge of core products through successful completion of sales training and apply this knowledge to achieve sales growth in the assigned territory.
• Maintain consistent communication and timely follow-up with customers and prospects, ensuring availability and responsiveness to their real-time needs.
• Work effectively with internal support departments (Marketing, Commercial & Finance) to coordinate activities, align strategies, and support sales growth for new and existing customers.
• Complete sales activity reports and presentations in a timely manner and provide accurate historical records of area and customer sales.
• Maintain professional and technical knowledge by attending workshops, reviewing publications, networking, and participating in professional societies.
• Perform other duties as assigned in support of business goals.

Requirements :-

• Possess at least a Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Science or any other related field.
• Minimum 3–5 years of relevant experience in the pharmaceutical or healthcare industry.
• Strong analytical mindset with the ability to interpret sales data and market trends effectively.
• Must have held a position at the Assistant Manager or Manager level in a pharmaceutical company.
• Proven leadership skills with hands-on experience in managing and guiding a team to achieve business objectives.
• Excellent communication and interpersonal skills to engage effectively with stakeholders at all levels.
• Willing to travel and cover General Practitioners (GPs), pharmacies, and hospitals.