Media Operations Specialist - Hybrid Campaign & Billing

Publicis Groupe Malaysia; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Generous leave entitlements

Hybrid working schedule

Phone allowance

Medical coverage

Job summary

Publicis Groupe Malaysia is seeking a media-billing professional to manage day-to-day media buying and oversee end-to-end invoicing processes. The role requires collaboration with planners, finance, and vendors to ensure accurate campaigns and timely billing.

The successful candidate will handle offline and online buying, maintain pricing accuracy, and monitor campaign performance across client accounts within a hybrid working environment.

Qualifications

• 1-2 years' experience in media agency handling media trafficking or buying.
• Familiar with and have worked with major publishers.
• Proficiency in offline buying; experience with online buying and digital ad operations.

Responsibilities

• The day-to-day media buying for the agency.
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable.
• Develop understanding of client business and ways of working from planning to getting approval and billing process.
• Deliver added value opportunities across clients wherever possible.
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. invoices, TV reporting, signed schedule).
• Constantly monitor performance and delivery of ad server and vendor reporting, where applicable.
• Monitor and report on clients’ expenditure update by campaign by media, if needed.
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission timelines.
• Work closely with Planners to ensure all the media plans are as per Starscape template and make sure all elements are incorporated.
• Checking campaign start dates on Starscape and ensuring Monitoring Status is updated on a timely basis.
• Billing Admin: Manage the media billing processes which involve co-coordinating with media planning teams on billing instructions.
• Processing billing instructions with finance/shared service teams.
• Splitting insertions on finance system to match supplier invoices.
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams.
• Billing status monitoring and reporting.
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed.
• Additional Information: Close open jobs in a timely manner, ideally within 3 months after campaign activity ends.
• Resolve/respond to client billing queries.

Skills

Media buying

Excel

Tools

Excel

Job description

Publicis Groupe Malaysia is seeking a media-billing professional to manage day-to-day media buying and oversee end-to-end invoicing processes. The role requires collaboration with planners, finance, and vendors to ensure accurate campaigns and timely billing.

The successful candidate will handle offline and online buying, maintain pricing accuracy, and monitor campaign performance across client accounts within a hybrid working environment.