Market Manager (Malaysia)

GTN_IDN PT Global Tiket Network; Malaysia; Sur place; MYR 39 000 - 69 000; Plein temps

Résumé du poste

tiket.com is hiring for a hotel partnerships role to acquire and manage hotel partners across Indonesia. You will negotiate promos and margins, monitor price competitiveness and inventory, and support cross‑functional teams in bookings and campaigns. Strong English, 3+ years in sales/e‑commerce, and a Bachelor’s degree are required to succeed.

Join a leading OTA that values data-driven decisions, partner relationships, and strategic growth across its hotel network.

Qualifications

• Bachelor’s degree in any relevant field or equivalent experience.
• 3+ years of experience in sales, e-commerce, or revenue management, preferably in OTA/hospitality.
• Proven ability to build long-term partner relationships with hotel partners.
• Strong English communication and proficiency with productivity tools.

Responsabilités

• Acquire new hotel partners and manage hotel accounts per guidance by Area/Senior Market Manager.
• Improve commercial terms, promos, and margins with hotel partners.
• Monitor price competitiveness and room inventory availability.
• Support bookings, meet SLA and KPI targets, and assist related departments.
• Review hotel performance and optimize business with partners.
• Maintain accurate hotel content to reflect facilities and offerings.
• Participate in campaigns and promotions; conduct partner workshops.
• Sign hotels to special agreements to boost margins and competitiveness.

Connaissances

Sales experience

E-commerce revenue management

English proficiency

Google Workspace & MS Office

Formation

Bachelor’s degree in any relevant field

Description du poste

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your main duty in flying with us

• To acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationships with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
• To monitor and improve price competitiveness and room inventory availability at all times
• To support related departments on customer bookings
• Accountable to fulfill SLA, achieve its own KPI target and achieve overall hotel department’s target and KPI
• To review and evaluate hotel performances and improve business production to hotel partners
• Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
• To support and participate in the company’s campaign / tactical promotion projects
• To invite & sign hotels on special agreements to improve margin and competitiveness
• To conduct presentations/workshops to hotel partners to strengthen the overall relationship

Mandatory belongings that you must prepare

• Bachelor’s degree in any relevant field or equivalent experience
• Minimal 3 years of experience in sales, e-commerce and/or revenue management, highly preferred within OTA, hotel, travel, or hospitality industry (especially OTA channels)
• Proven ability to build long-term partner relationships, influence internal/external stakeholders, and work effectively as a collaborative team player
• Skilled in researching, creating, and delivering creative proposals to hotel partners, backed by an excellent command of English
• Strong analysis, planning, and execution skills, supported by proficiency in Google Workspace and Microsoft Office

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.

tiket.com is the pioneer of online travel agent (OTA) in Indonesia established in 2011. tiket.com is one of the largest and most comprehensive online travel companies in Indonesia, offering a full spectrum of travel products and services core to the travel experience, ranging from flights, ground transport, accommodations, attractions, activities, event ticketing, and travel essentials. tiket.com’s mission is to accommodate the best access for online travel booking through web and mobile applications. In 2017, tiket.com became an affiliated company of Blibli and by 2021 became a consolidating subsidiary of Blibli. Blibli has a unified omnichannel ecosystem known as Blibli Tiket, consisting of its subsidiary entities, tiket.com, and Ranch Market. This is to emphasize the synergies within the ecosystem that provide convenience and added value for customers by offering more comprehensive, beneficial, and integrated services across every channel and platform. In 2022, Blibli's shares were officially listed and traded on the Indonesia Stock Exchange (“IDX”) under the stock code "BELI." tiket.com is the fastest-growing OTA in the world by Sabre and rated the fastest Net Promoter Score (NPS) growth for OTA among its peers, according to a survey done by Jakpat. going anywhere? tiket.com!