Market Manager, Malaysia(MJ003922)

Trip.com; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Trip.com Group in Kuala Lumpur is seeking a Hotel Sales professional to expand hotel coverage, sign new contracts, and promote Trip.com’s online reservation services to hotels.

The ideal candidate has at least 3 years in hotel or e-commerce sales; OTA background is a plus. You will develop distributor networks, perform data analysis, and support marketing campaigns with strong English and Chinese language skills. The role also involves cross-border collaboration within a global brand.

Qualifications

• Minimum 3 years in hotel sales or e-commerce sales.
• OTA background is a plus.
• Ability to develop distributor networks by creating and qualifying leads.
• Experience in overseas markets is preferred.
• Strong English and Chinese communication skills.
• Excellent data analysis and logical thinking.
• Positive, enthusiastic team player with high service orientation.

Responsibilities

• Be responsible for hotel coverage and sign new contracts according to company strategy.
• Maintain best rate parity, availability and inventory of hotels or suppliers.
• Recommend hotels on marketing campaigns and promotions.
• Provide revenue management consultancy to partners through data analysis and marketing.
• Conduct data research and analysis (market, product, competitor, price, supplier).
• Perform other assigned tasks as necessary.

Skills

Hotel sales

E-commerce sales

Lead generation

English proficiency

Chinese proficiency

Data analysis

Team player

Job description

Update 2026-09-02

Job Description

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Be responsible for hotel coverage and sign new contract according to company strategy and promote the Company brand name and its online reservation services to hotels;
• Maintain best rate parity, availability and inventory of responsible hotels or suppliers;
• Recommend hotels on regular marketing campaigns and promotions.
• Provide meaningful revenue management consultancy to partners through data analysis, commendation and marketing promotion through Ctrip/Trip.com booking platform.
• Data research and analysis (market, product, competitor, price, supplier, etc.)
• Perform other assigned task and project as and when necessary.

What you'll Need to Succeed

• A minimum of 3 years working experience in position within hotel sales or e-commerce sales
• background (OTA background is a plus)
• Ability to develop current distributors network by creating and qualifying leads from potential clients
• in overseas market
• Good command of written and spoken English and Chinese
• Strong logical thinking and data analysis capability
• Positive and enthusiastic team player with high level of service consciousness

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com