Mandarin-Speaking SaaS Sales & Onboarding Specialist

Asia Travel Soft Sdn. Bhd.; Kuala Lumpur; On-site; MYR 42,000 - 66,000; Full time

Benefits offered by this job

Sales commission

Performance incentives

Job summary

Asia Travel Soft Sdn. Bhd. is seeking a proactive sales and client onboarding executive to cultivate relationships with Mandarin-speaking travel agencies. You will guide prospects from product demonstrations through onboarding, training and ongoing client communication, blending sales with customer enablement to ensure Trevob usage.

The role emphasizes building referrals, expanding accounts and supporting customers across onboarding and product support.

Qualifications

• Professional Mandarin proficiency is required (serves Mandarin-speaking clients).
• Working proficiency in English or Bahasa Malaysia for internal communication.
• Strong interpersonal, presentation and follow-up skills.
• Comfort learning software and explaining processes to non-technical users.
• Willingness to handle a mix of sales, onboarding, training and client communication.
• Experience in B2B sales, customer service, travel, ERP or SaaS is an advantage; capable fresh graduates may apply.

Responsibilities

• Prospect, approach and follow up with potential travel agency clients.
• Conduct product demonstrations and commercial discussions in Mandarin.
• Prepare proposals, maintain sales records and progress opportunities toward onboarding.
• Coordinate onboarding, product training and workflow guidance for new clients.
• Support existing clients with product clarification and structured issue follow-up.
• Collect customer feedback and coordinate with product and development teams.
• Build referral relationships and identify account expansion opportunities.

Skills

Mandarin proficiency

English/Bahasa Malaysia proficiency

Interpersonal skills

Presentation skills

Onboarding experience

Sales experience (B2B)

Explain tech to non-technical users

Job description

Asia Travel Soft Sdn. Bhd. is seeking a proactive sales and client onboarding executive to cultivate relationships with Mandarin-speaking travel agencies. You will guide prospects from product demonstrations through onboarding, training and ongoing client communication, blending sales with customer enablement to ensure Trevob usage.

The role emphasizes building referrals, expanding accounts and supporting customers across onboarding and product support.