Mandarin-Speaking Industry Insights Manager

NielsenIQ

Kuala Lumpur

On-site

MYR 180,000 - 260,000

Full time

4 days ago
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Benefits offered by this job

Flexible working environment
Volunteer time off

Job summary

NielsenIQ is seeking a Manager, Industry Insights & Customer Success (P5) to lead strategic partnerships with regional accounts and drive commercial growth across markets. You will influence senior stakeholders, align cross-country teams, and deliver industry insights to support client success.

The role emphasizes leadership, capability-building, and advancing AI-enabled practices to improve client outcomes and organizational performance.

Qualifications

  • Bachelor's degree or higher in business, economics, statistics, marketing, data analytics or related field.
  • 8+ years in customer success, consulting, market intelligence, or strategic client leadership roles.
  • Proven success managing executive-level client relationships and influencing business decisions.
  • Strong commercial acumen with a track record of identifying growth opportunities.

Responsibilities

  • Act as trusted advisor to senior stakeholders and lead executive engagements.
  • Manage regional client portfolios across multiple countries and categories.
  • Develop industry perspectives and advisory content for clients.
  • Identify growth opportunities and partner with commercial teams to drive revenue.
  • Mentor Customer Success and Insights professionals and standardize engagement quality.

Skills

Executive leadership
Client relationships
Executive communication
Influencing skills
Business acumen

Education

Bachelor's degree in business or related field

Job description

NielsenIQ is seeking a Manager, Industry Insights & Customer Success (P5) to lead strategic partnerships with regional accounts and drive commercial growth across markets. You will influence senior stakeholders, align cross-country teams, and deliver industry insights to support client success.

The role emphasizes leadership, capability-building, and advancing AI-enabled practices to improve client outcomes and organizational performance.

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