Mandarin/English Implementation Specialist (API & Go-Live)

Lever, Inc.; Kuala Lumpur; Hybrid; MYR 67,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Job summary

Coda is hiring a Junior Implementation Specialist in a hybrid role based in Malaysia. You will support publishers during their integration journey, guide partners through our API, troubleshoot issues, and help ensure a smooth go-live experience.

You'll coordinate with Product, Dev, and Commercial teams, assist with UAT and runbooks, and report post-launch performance. This role grows API knowledge in a fast-paced, multilingual environment.

Qualifications

• Bachelor's degree in a technical field or equivalent experience.
• Familiarity with API integration concepts (REST preferred).
• Hands-on experience with Postman, SQL, or scripting is a plus.
• Experience with Jira and API documentation is beneficial.
• Ability to explain technical concepts to non-technical stakeholders.
• Strong problem-solving and communication skills.

Responsibilities

• Assist merchants during integration across Coda products with sandbox setup and configuration.
• Answer basic API questions and troubleshoot common integration issues.
• Join live technical sessions with publishers to understand needs.
• Coordinate Go-Live readiness and UAT activities with internal teams.
• Support post-launch reporting, discrepancies, and runbooks.

Skills

API integration concepts

Multilingual communication

Problem solving

Technical translation

Strong written/verbal communication

Education

Bachelor's degree in Computer Science / Information Systems / Engineering or equivalent

Tools

Postman

SQL

Scripting

Jira

GitBook

API documentation

Job description

Coda is hiring a Junior Implementation Specialist in a hybrid role based in Malaysia. You will support publishers during their integration journey, guide partners through our API, troubleshoot issues, and help ensure a smooth go-live experience.

You'll coordinate with Product, Dev, and Commercial teams, assist with UAT and runbooks, and report post-launch performance. This role grows API knowledge in a fast-paced, multilingual environment.