Bilingual API Integration Specialist (Mandarin/English)

Coda

Kuala Lumpur

Hybrid

MYR 73,000 - 100,000

Full time

3 days ago

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Job summary

Coda is hiring a Junior Implementation Specialist to guide publishers through integration journeys, from setup to post-launch support. You will work with our API, troubleshoot tech issues, and help ensure a smooth go-live experience in a hybrid role.

The position emphasizes API knowledge growth, project coordination, and collaboration across Product, Dev, and Commercial teams. Fluency in Mandarin and English is required to support a multilingual publisher base.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Familiarity with API integration concepts (REST preferred).
Hands-on experience with tools like Postman, SQL, or basic scripting is a plus.
Familiarity with Jira (ticketing), GitBook/API documentation, and log-reading for troubleshooting is a plus.
Ability to translate technical concepts for non-technical publishers across a multilingual partner base.

Responsibilities

Integration Support across Coda products (Payin, Payout, and others) with sandbox setup and configuration.
Go-Live Coordination with internal teams to confirm readiness and run UAT/checklists.
Post-Launch Support including automated reporting via SFTP or Webhook and issue investigation.
Internal Collaboration with Support, Compliance, and Finance teams for handover and knowledge sharing.