Mandarin Content Moderator — Safe Online Communities

CB Talents SP; Kuala Terengganu; On-site; MYR 33,480 - 55,800; Full time

Job summary

CB Talents SP is looking for a Content Moderator – Mandarin based in Kuala Terengganu, Malaysia. The ideal candidate will review user-generated content to ensure it complies with community standards and handle sensitive material responsibly.

Qualifications include a diploma or degree in any discipline, with fresh graduates welcome. Proficiency in Mandarin (C1) and English (B2) is mandatory. Experience in content moderation or customer service is preferred.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking).
• Attention to detail and decision-making skills.

Responsibilities

• Review and moderate user-generated content per established policies.
• Identify and remove inappropriate or harmful content.
• Meet daily productivity and quality KPIs.

Skills

Attention to detail

Analytical skills

Problem-solving abilities

Typing speed of 40 WPM with 90% accuracy

Internet navigation skills

Education

Diploma, Bachelor's Degree, or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

CB Talents SP is looking for a Content Moderator – Mandarin based in Kuala Terengganu, Malaysia. The ideal candidate will review user-generated content to ensure it complies with community standards and handle sensitive material responsibly.

Qualifications include a diploma or degree in any discipline, with fresh graduates welcome. Proficiency in Mandarin (C1) and English (B2) is mandatory. Experience in content moderation or customer service is preferred.