Mandarin/Cantonese Content Moderator – Safe Online Community

CB Talents SP; Kuala Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

CB Talents SP is looking for a Content Moderator – Mandarin to manage user-generated content, ensuring compliance with community standards. The successful candidate will assess and moderate content while maintaining quality standards.

This role is perfect for fresh graduates and requires proficiency in Mandarin (C1) and English (B2). Applicants should be detail-oriented, resilient, and ready to work in a dynamic environment where speed and accuracy are paramount.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, speaking).
• Minimum B2 proficiency in English (reading, writing, speaking).
• Experience in content moderation or customer service is an advantage.

Responsibilities

• Review and classify user-generated content according to guidelines.
• Identify and remove content that violates platform standards.
• Meet daily productivity and quality KPIs.

Skills

Attention to detail

Decision-making

Analytical skills

Problem-solving

Typing speed (40 WPM)

Education

Diploma or Bachelor's Degree in any discipline

Tools

Microsoft Office

Microsoft Windows

Job description

CB Talents SP is looking for a Content Moderator – Mandarin to manage user-generated content, ensuring compliance with community standards. The successful candidate will assess and moderate content while maintaining quality standards.

This role is perfect for fresh graduates and requires proficiency in Mandarin (C1) and English (B2). Applicants should be detail-oriented, resilient, and ready to work in a dynamic environment where speed and accuracy are paramount.