Mandarin Content Moderator — Safe Online Communities

CB Talents SP; Port Klang; On-site; MYR 32,000 - 48,000; Full time

Job summary

CB Talents SP in Port Klang, Selangor is seeking a detail-oriented Content Moderator – Mandarin. This role involves reviewing user-generated content to ensure it meets community standards while maintaining quality and productivity in a fast-paced environment.

The ideal candidate will possess a diploma or degree, be fluent in Mandarin and English, and have strong analytical skills. Experience in content moderation is advantageous. The position requires flexibility to work rotational shifts, including weekends.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, and speaking).
• Minimum B2 proficiency in English (reading, writing, speaking, and comprehension).
• Experience in content moderation or similar environments is preferred.

Responsibilities

• Review and moderate user-generated content per community standards.
• Identify and remove inappropriate content.
• Meet daily productivity and quality KPIs.
• Maintain confidentiality and secure handling of information.

Skills

Attention to detail

Decision-making skills

Analytical abilities

Problem-solving abilities

Typing speed (40 WPM, 90% accuracy)

Internet navigation skills

Education

Diploma, Bachelor's Degree, or equivalent qualification

Tools

Microsoft Office

Microsoft Windows

Job description

CB Talents SP in Port Klang, Selangor is seeking a detail-oriented Content Moderator – Mandarin. This role involves reviewing user-generated content to ensure it meets community standards while maintaining quality and productivity in a fast-paced environment.

The ideal candidate will possess a diploma or degree, be fluent in Mandarin and English, and have strong analytical skills. Experience in content moderation is advantageous. The position requires flexibility to work rotational shifts, including weekends.