Mandarin Content Moderator — Safeguard Online Communities

CB Talents SP; Johor; On-site; MYR 30,000 - 40,000; Full time

Job summary

CB Talents SP is seeking a detail-oriented Content Moderator with strong Mandarin skills to join the Trust & Safety team. This role involves reviewing user-generated content for compliance with community standards and policies.

The ideal candidate will have a diploma or bachelor's degree, proficiency in Mandarin and English, and the ability to work independently in a fast-paced environment. Experience in content moderation is advantageous but not mandatory, and fresh graduates are welcome to apply.

Qualifications

• Minimum C1 proficiency in Mandarin (reading, writing, and speaking).
• Minimum B2 proficiency in English (reading, writing, speaking, and comprehension).
• Experience in content moderation or customer service is an advantage.

Responsibilities

• Review and moderate user-generated content according to guidelines.
• Identify and remove content that violates platform standards.
• Maintain confidentiality and adhere to company policies.

Skills

Attention to detail

Decision-making skills

Analytical abilities

Problem-solving abilities

Multitasking

Emotional resilience

Education

Diploma or Bachelor's Degree

Tools

Microsoft Office

Internet navigation

Job description

CB Talents SP is seeking a detail-oriented Content Moderator with strong Mandarin skills to join the Trust & Safety team. This role involves reviewing user-generated content for compliance with community standards and policies.

The ideal candidate will have a diploma or bachelor's degree, proficiency in Mandarin and English, and the ability to work independently in a fast-paced environment. Experience in content moderation is advantageous but not mandatory, and fresh graduates are welcome to apply.