Mandarin Billing Executive - Freight Forwarding

Toll Group; Kuala Lumpur; On-site; MYR 47,000 - 76,000; Full time

Job summary

Toll Group is seeking a Billing Executive for Freight Forwarding who speaks Mandarin to join our Operations team in Malaysia. The role focuses on accurate billing, data validation, and timely invoice processing in a fast-paced environment.

Responsibilities include processing billings in CargoWise, verifying rate cards, maintaining data integrity, and addressing queries with stakeholders while upholding confidentiality.

Qualifications

• Diploma in business, accounting, logistics or related field.
• Experience in billing within Freight Forwarding or Logistics preferred.
• Hands-on CargoWise and data entry experience is a plus.
• Proficient in MS Office, especially Excel.
• Fluent in English, Malay and Mandarin (written and spoken).

Responsibilities

• Process billing accurately in accordance with the Billing SOP.
• Generate and process customer billings using CargoWise.
• Validate rate cards against system rates to ensure accuracy.
• Enter and maintain operational data with high accuracy.
• Respond promptly to billing queries via email with stakeholders.
• Review completed work to identify discrepancies before submission.
• Maintain confidentiality of sensitive information.
• Identify opportunities to improve billing processes and support CI initiatives.
• Perform ad-hoc duties as assigned by Team Leader/Manager.

Skills

Attention to detail

Typing speed

Excel proficiency

Multilingual English/Malay/M Mandarin

Education

Diploma in Business/Accounting/Logistics/Supply Chain

Tools

CargoWise

Job description

Toll Group is seeking a Billing Executive for Freight Forwarding who speaks Mandarin to join our Operations team in Malaysia. The role focuses on accurate billing, data validation, and timely invoice processing in a fast-paced environment.

Responsibilities include processing billings in CargoWise, verifying rate cards, maintaining data integrity, and addressing queries with stakeholders while upholding confidentiality.