Freight Billing Specialist (CargoWise)

Toll Group; Bayan Lepas; On-site; MYR 40,000 - 67,000; Full time

Job summary

Toll Group is seeking a detail-oriented Billing Executive - Freight Forwarding to join our Operations team in Malaysia. The role focuses on accurate billing, data validation, and invoice processing in a fast-paced freight forwarding environment.

Key responsibilities include using CargoWise for billing, validating rate cards, maintaining data, and communicating with stakeholders. Fluency in English, Malay, and Mandarin is required to serve diverse customers and teams.

Qualifications

• Minimum Diploma in Business, Accounting, Logistics, or related field.
• Experience in billing within Freight Forwarding or Logistics preferred.
• Hands-on CargoWise and data entry experience is an advantage.
• Proficient in MS Office, especially Excel; strong typing and accuracy.

Responsibilities

• Process billing accurately per SOPs.
• Generate/process customer billings using CargoWise.
• Validate rate cards against system rates for accuracy.
• Enter and maintain operational data with high precision.
• Respond to billing queries with clear stakeholder communication.
• Review work to correct discrepancies before submission.
• Maintain confidentiality of sensitive information.
• Support process improvements in billing workflows.
• Perform ad-hoc duties assigned by Team Leader/Manager.

Skills

Billing experience

Data entry accuracy

Microsoft Excel

CargoWise familiarity

Education

Diploma in Business

Diploma in Accounting

Diploma in Logistics/Supply Chain

Tools

CargoWise

Excel

Job description

Toll Group is seeking a detail-oriented Billing Executive - Freight Forwarding to join our Operations team in Malaysia. The role focuses on accurate billing, data validation, and invoice processing in a fast-paced freight forwarding environment.

Key responsibilities include using CargoWise for billing, validating rate cards, maintaining data, and communicating with stakeholders. Fluency in English, Malay, and Mandarin is required to serve diverse customers and teams.