Manager Trade Operations

Intuitive; Penang; In loco; MYR 200.000 - 320.000; Tempo pieno

Descrizione del lavoro

Intuitive in Penang, Malaysia, seeks a Manager, Trade Compliance to lead import/export operations for the Penang Plant. You will ensure timely, compliant shipments, oversee licensing warehouse requirements, and manage declarations with brokers while aligning with regulatory mandates and internal controls.

The role requires practical customs knowledge, cross-functional collaboration, and the ability to drive continuous improvement in trade processes.

Competenze

• Strong working knowledge of trade operations, import/export processes, customs clearance, transportation coordination, warehouse controls, and plant support activities.
• Practical knowledge of Malaysian customs and trade compliance requirements, including licensed manufacturing warehouse requirements and permits.
• Experience managing brokers, forwarders, and logistics partners to deliver compliant execution.
• Ability to interpret HS classification, country of origin, Incoterms, and customs valuation.
• Experience developing SOPs, controls, audit processes, and training materials.
• Strong analytical, problem-solving, and risk assessment skills.

Mansioni

• Lead day-to-day import and export operations for the Penang plant, ensuring timely and compliant shipments.
• Manage logistics activities for the License Manufacturing Warehouse, including documentation and recordkeeping.
• Ensure site compliance with Malaysian customs, permits, and trade regulatory requirements.
• Oversee customs declarations and supporting documentation, including HS classification, origin, and valuation.
• Partner with brokers, freight forwarders, and internal stakeholders for compliant clearance and delivery.
• Serve as plant SME for trade compliance and guide cross-functional teams on requirements.
• Identify gaps and implement corrective actions, process improvements, and automation opportunities.
• Maintain site metrics and reporting for import/export performance and audits.
• Support new product introductions and supplier changes with logistics compliance.
• Communicate regulatory updates and policy changes to plant leadership and stakeholders.
• Develop and maintain plant-level trade compliance procedures and training materials.

Conoscenze

Trade ops

Import/export

Customs clearance

Transportation coordination

Warehouse controls

SOPs & training

Cross-functional collaboration

Communication

Strumenti

SAP

Descrizione del lavoro

• Ways of Working: Onsite - This job is fully onsite.
• Employee Type: Employee
• Global Job Level (HCM): Management 3, Mgr (12)

Job Description

Primary Function of Position
The Manager, Trade Compliance, Penang Plant is responsible for leading import and export activities that support manufacturing operations at the Penang License Manufacturing Warehouse. The role ensures timely and compliant movement of materials, components, finished goods, equipment, and other plant-related shipments while maintaining full adherence to Malaysian customs, trade, regulatory, and internal compliance requirements. This position serves as the site owner for trade compliance activities, including customs declarations, bonded or licensed warehouse requirements, import/export permits, classification data,
country of origin, valuation support, recordkeeping, broker performance, internal controls, audits, and continuous improvement. The ideal candidate will bring strong trade operations experience, practical customs and trade compliance knowledge, and the ability to work cross-functionally with Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, external brokers, freight forwarders, and government authorities.
Essential Job Duties

• Lead day-to-day import and export operations for the Penang plant, ensuring materials, components, finished goods, equipment, and other shipments move on time and in compliance with applicable requirements.
• Manage logistics activities supporting the License Manufacturing Warehouse, including customs-controlled inventory movements, licensed warehouse conditions, documentation, reporting, reconciliation, and record retention.
• Ensure site compliance with Malaysian customs, import/export, bonded or licensed warehouse, free zone, permit, and other applicable trade regulatory requirements.
• Oversee customs declarations and supporting documentation for imports and exports, including invoice accuracy, HS classification, country of origin, valuation support, Incoterms, permit requirements, and shipment records.
• Partner with customs brokers, freight forwarders, transportation providers, and internal stakeholders to ensure compliant and efficient clearance, delivery, export processing, and issue resolution.
• Serve as the plant subject matter expert for trade compliance and provide guidance to Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, Engineering, and Warehouse teams on import/export requirements.
• Identify logistics process gaps, compliance risks, and operational inefficiencies, and implement corrective actions, process improvements, automation opportunities, and sustainable controls.
• Maintain site metrics and reporting for import/export performance, customs clearance, broker service levels, compliance issues, audit findings, risk areas, and improvement plans.
• Support new product introductions, manufacturing changes, supplier changes, equipment movements, and project shipments by assessing logistics and compliance requirements before execution.
• Communicate regulatory updates, company policies, procedural changes, risks, and escalation items to plant leadership and relevant cross-functional stakeholders.
• Perform other logistics, compliance, operational support, and special project duties as assigned.
• Develop, implement, and maintain plant-level logistics and trade compliance procedures, work instructions, controls, and training materials to support sustainable operations.
• Monitor and manage compliance activities within the plant, including internal audits, broker audits, shipment reviews, import/export recordkeeping, inventory reconciliation, and corrective action follow-up.
• Coordinate timely responses to customs authority inquiries, inspections, audits, permit questions, post-clearance reviews, and other government or regulatory requests.
• Support master data governance for trade-related data elements in SAP and other systems, including product classification, country of origin, Free Trade Agreement, valuation attributes, license or permit indicators, and shipment compliance flags.

Qualifications

Required Skills and Experience

• Strong working knowledge of trade operations, import/export processes, customs clearance, transportation coordination, warehouse controls, and plant support activities.
• Practical knowledge of Malaysian customs and trade compliance requirements, including licensed manufacturing warehouse requirements, duty suspension or exemption controls, permits, declarations, documentation, and post-clearance obligations.
• Experience managing customs brokers, freight forwarders, transportation providers, and third-party logistics partners to deliver compliant and reliable import/export execution.
• Ability to interpret and apply trade data elements such as HS classification, country of origin, Free Trade Agreement, customs valuation, Incoterms, import/export permits, and supporting shipment documentation.
• Experience developing and maintaining SOPs, work instructions, internal controls, audit processes, training materials, and compliance improvement plans.
• Strong analytical, problem-solving, and risk assessment skills with the ability to identify process gaps and implement sustainable corrective actions.
• Ability to work effectively with plant leadership, Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, Engineering, Warehouse, and regional or global compliance teams.
• Strong communication skills with the ability to