Manager Trade Operations

Intuitive; George Town; Sur place; MYR 120 000 - 180 000; Plein temps

Résumé du poste

Intuitive in Penang, Malaysia, is seeking a Manager, Trade Compliance to lead import/export activities for the Penang Plant and ensure compliant, timely material movement. This role serves as the site owner for trade compliance, handling declarations, licensed warehouse requirements, permits, classification, origin, valuation support, recordkeeping, broker performance, audits, and continuous improvement.

The ideal candidate will bring hands-on trade operations experience, practical customs

Qualifications

• Strong knowledge of trade operations and import/export processes.
• Practical knowledge of Malaysian customs and licensing requirements.
• Experience coordinating with customs brokers and logistcs partners.
• Ability to interpret HS classification, origin, valuation and Incoterms.
• Experience developing SOPs, controls and training materials.

Responsabilités

• Lead day-to-day import and export operations for the Penang plant maintaining on-time, compliant movement.
• Manage licensed warehouse conditions, documentation, reporting, and record retention.
• Ensure site compliance with customs, permits, declarations, and post-clearance obligations.
• Oversee declarations, HS classification, origin, valuation, and shipment records.
• Partner with brokers, forwarders, and internal teams to ensure compliant clearance and delivery.

Connaissances

Trade operations

Import/Export processes

Customs clearance

Documentation accuracy

SOPs and controls

Description du poste

• Ways of Working: Onsite - This job is fully onsite.
• Employee Type: Employee
• Global Job Level (HCM): Management 3, Mgr (12)

Job Description

Primary Function of Position
The Manager, Trade Compliance, Penang Plant is responsible for leading import and export activities that support manufacturing operations at the Penang License Manufacturing Warehouse. The role ensures timely and compliant movement of materials, components, finished goods, equipment, and other plant-related shipments while maintaining full adherence to Malaysian customs, trade, regulatory, and internal compliance requirements. This position serves as the site owner for trade compliance activities, including customs declarations, bonded or licensed warehouse requirements, import/export permits, classification data,
country of origin, valuation support, recordkeeping, broker performance, internal controls, audits, and continuous improvement. The ideal candidate will bring strong trade operations experience, practical customs and trade compliance knowledge, and the ability to work cross-functionally with Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, external brokers, freight forwarders, and government authorities.
Essential Job Duties

• Lead day-to-day import and export operations for the Penang plant, ensuring materials, components, finished goods, equipment, and other shipments move on time and in compliance with applicable requirements.
• Manage logistics activities supporting the License Manufacturing Warehouse, including customs-controlled inventory movements, licensed warehouse conditions, documentation, reporting, reconciliation, and record retention.
• Ensure site compliance with Malaysian customs, import/export, bonded or licensed warehouse, free zone, permit, and other applicable trade regulatory requirements.
• Oversee customs declarations and supporting documentation for imports and exports, including invoice accuracy, HS classification, country of origin, valuation support, Incoterms, permit requirements, and shipment records.
• Partner with customs brokers, freight forwarders, transportation providers, and internal stakeholders to ensure compliant and efficient clearance, delivery, export processing, and issue resolution.
• Serve as the plant subject matter expert for trade compliance and provide guidance to Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, Engineering, and Warehouse teams on import/export requirements.
• Identify logistics process gaps, compliance risks, and operational inefficiencies, and implement corrective actions, process improvements, automation opportunities, and sustainable controls.
• Maintain site metrics and reporting for import/export performance, customs clearance, broker service levels, compliance issues, audit findings, risk areas, and improvement plans.
• Support new product introductions, manufacturing changes, supplier changes, equipment movements, and project shipments by assessing logistics and compliance requirements before execution.
• Communicate regulatory updates, company policies, procedural changes, risks, and escalation items to plant leadership and relevant cross-functional stakeholders.
• Perform other logistics, compliance, operational support, and special project duties as assigned.
• Develop, implement, and maintain plant-level logistics and trade compliance procedures, work instructions, controls, and training materials to support sustainable operations.
• Monitor and manage compliance activities within the plant, including internal audits, broker audits, shipment reviews, import/export recordkeeping, inventory reconciliation, and corrective action follow-up.
• Coordinate timely responses to customs authority inquiries, inspections, audits, permit questions, post-clearance reviews, and other government or regulatory requests.
• Support master data governance for trade-related data elements in SAP and other systems, including product classification, country of origin, Free Trade Agreement, valuation attributes, license or permit indicators, and shipment compliance flags.

Qualifications

Required Skills and Experience

• Strong working knowledge of trade operations, import/export processes, customs clearance, transportation coordination, warehouse controls, and plant support activities.
• Practical knowledge of Malaysian customs and trade compliance requirements, including licensed manufacturing warehouse requirements, duty suspension or exemption controls, permits, declarations, documentation, and post-clearance obligations.
• Experience managing customs brokers, freight forwarders, transportation providers, and third-party logistics partners to deliver compliant and reliable import/export execution.
• Ability to interpret and apply trade data elements such as HS classification, country of origin, Free Trade Agreement, customs valuation, Incoterms, import/export permits, and supporting shipment documentation.
• Experience developing and maintaining SOPs, work instructions, internal controls, audit processes, training materials, and compliance improvement plans.
• Strong analytical, problem-solving, and risk assessment skills with the ability to identify process gaps and implement sustainable corrective actions.
• Ability to work effectively with plant leadership, Manufacturing, Planning, Quality, Regulatory, Finance, Procurement, Engineering, Warehouse, and regional or global compliance teams.
• Strong communication skills with the ability to