EXECUTIVE, BRANCH SUPPORT ADMIN

CARSOME Sdn Bhd; Kuching; On-site; MYR 36,000 - 60,000; Full time

Job summary

CARSOME Sdn Bhd is looking for a Branch Support Admin to join our team. You will be the point of contact for customer queries about products, orders and deliveries, and you will support the sales team with administrative tasks.

Key duties include coordinating with external parties, managing documents and payments, and ensuring smooth branch operations. The role requires 1–2 years in Sales Admin within the automotive industry and good communication and teamwork.

Qualifications

• Requires good communication and teamwork, with experience in sales admin preferred.
• Experience liaising with financial institutions is a plus.
• Certificate/ Diploma or Degree in any field (or SPM/ O-Level) is acceptable.

Responsibilities

• Coordinate with external parties for insurance and ownership transfers.
• Support ground operations and maintain retail and environment outlook.
• Process documents, update RC status, and upload to Drive.
• Handle payments, receipts, and bank transfers; manage petty cash.
• Receive and handover cars from branches and dealer collections.

Skills

Communication

Teamwork

Bank connections

Education

Diploma/ Degree

Job description

PERMANENT - FULL TIME

Job Description

About You

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer fees.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

[phone]
[e-mail]

carsome.my

CARSOME SDN BHD (201401025864)

KYM Tower, Level 9

Job Snapshot

Updated Date

28.09.2026

Job ID

J00669

Department

BRANCH OPS

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre‑owned vehicle ownership experience.