Manager - Recruitment (Healthcare Industry)

Private Advertiser; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Private Advertiser in Malaysia seeks a Regional HR Manager / HR Business Partner to serve as the single point of contact for HR matters and partner with regional leaders to drive people strategies across healthcare retail outlets.

You will lead recruitment of doctors and healthcare professionals, manage workforce planning, and provide HR advisory while ensuring compliance with labour laws and healthcare standards.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• 7–10 years of HR experience, with at least 3–5 years in HR Business Partner or professional healthcare hiring.
• Experience in clinic chain, healthcare industry preferred.
• Strong stakeholder management and business partnering skills.
• Willingness to travel every quarter for market studies/ meetings.

Responsibilities

• Act as the PIC for all HR-related matters within the assigned offices.
• Lead recruitment and onboarding of qualified healthcare staff to ensure adequate staffing across all management offices.
• Manage employee relations and industrial relations cases, including grievances and investigations.
• Lead initiatives to enhance employee engagement, workplace culture and staff retention.

Skills

HR business partnering

Education

Bachelor’s Degree in Human Resource Management, Business Administration, or related field

Job description

Manager - Recruitment (Healthcare Industry)

Recruitment cum HRBP (Job Level: Manager)

Department

Human Resources

Reports To

Group CHRO

Job Purpose

The Regional HR Manager / HR Business Partner serves as the SPOC for all HR matters within the assigned region, partnering closely with regional business leaders to drive people strategies that support business performance.

This role is responsible for recruitment of professional doctors, dentist and professional healthcare workforce planning, industrial and employee relations, and HR advisory while ensuring compliance with employment regulations and healthcare industry standards across retail pharmacy outlets.

1. HR Business Partnering for Offices

Act as the PIC for all HR-related matters within the assigned management offices.

Partner with respective support head of department to align people strategies with operational and commercial goals.

Provide HR advisory to line managers on employee management, workforce planning, and organizational effectiveness.

Coordinate with HR Centres of Excellence (Learning & Development, Compensation & Benefits) to deliver integrated HR solutions to the region.

2. Talent Acquisition & Workforce Planning

Lead recruitment and onboarding of qualified healthcare staff to ensure adequate staffing across all management offices.

Work closely with medical leadership to ensure compliance with professional reflecting a positive servicing and retailing.

Develop talent pipelines through universities, local hospitals, and professional networks.

Monitor manpower needs and support workforce planning for new copenings and business expansion.

3. Industrial Relations & Employee Relations

Manage employee relations and industrial relations cases, including grievances, disciplinary actions, investigations, and conflict resolution.

Ensure compliance with labour laws, employment regulations, and company policies.

Provide guidance to line managers on disciplinary procedures and fair employment practices.

4. Employee Engagement & Culture

Lead initiatives to enhance employee engagement, workplace culture, and staff retention.

Act as the HR ambassador for the region, promoting company values and ethical practices.

Support engagement activities for pharmacists and retail teams.

Key Requirements

Bachelor’s Degree in Human Resource Management, Business Administration, or related field.

Minimum 7–10 years of HR experience, with at least 3–5 years in HR Business Partner or professional healthcare hiring.

Experience in clinic chain, healthcare industry preferred.

Strong experience in industrial relations, employee relations, and professional talent recruitment.

Excellent stakeholder management and business partnering skills.

Willingness to travel every quarter for market studies/ meeting.