Human Resources Manager

PANTAI HOSPITAL PENANG (241297-H); George Town; On-site; MYR 90,000 - 180,000; Full time

Job summary

PANTAI HOSPITAL PENANG (241297-H) seeks an experienced HR professional to formulate and implement HR policies, maintain employee relations, and oversee budgeting, recruitment, and training. The role includes succession planning, job evaluation, and annual performance appraisals to enhance staff morale and productivity.

You will develop compensation strategies, administer benefits, and monitor workforce welfare, ensuring fairness and alignment with local regulations and hospital objectives.

Qualifications

• Degree in any discipline, postgraduate HRM preferred.
• Minimum 5 years relevant HR experience in a similar role.
• Excellent interpersonal and communication skills, written and verbal.

Responsibilities

• Formulate, implement, monitor and review HR policies and procedures.
• Act as liaison between Senior Management and employees to maintain harmony.
• Prepare and monitor the yearly divisional budget.
• Plan manpower with Heads of Departments and manage recruitment activities.
• Develop and implement succession planning for key areas.
• Lead job description development and evaluation with department heads.
• Develop and implement in-house and external training programmes.
• Conduct annual performance appraisal exercise.
• Develop and administer competitive compensation and benefits; conduct salary surveys.
• Oversee staff welfare programmes to attract and retain staff.

Skills

Interpersonal skills

Communication skills

Self-starter

Independent worker

Education

Degree in any discipline

Post Graduate in Human Resource Management (preferred)

Job description

1. Formulate, implement, monitor and review all policies and procedures relating to the Hospitals’ Human Resources & Personnel Development activities.

2. Act as key liaison person between Senior Management and employees to facilitate a positive work environment for all Hospital employees. Continuously maintain employee discipline and harmony, and monitor employee relations issues, grievances and counseling on work related problems.

3. Prepare and monitor the yearly divisional budget.

4. Liaise with all Heads of Departments to plan for and fulfill manpower requirements. Manage and continuously enhance the entire spectrum of recruitment activities (both local and foreign).

5. Develop and implement succession planning for all key areas in the Hospital.

6. Work closely with respective Heads of Departments to conduct job description development and evaluation.

7. Develop, review and implement effective in house & external training programmes, to meet the Hospital’s training needs and requirements.

8. Conduct and advise on the yearly performance appraisal exercise for the Hospital.

9. Develop, review and implement a competitive compensation and benefits package for the Hospital. To administer and to ensure that equity is maintained in salary administration, by undertaking surveys to establish local trends and analyzing data for salary administration and review.

10. Continuously review and develop employee welfare programmes to attract, retain and motivate employees.

11. Review and administer appropriate reports to include (but not limited to) recruitment/resignation statistics, training expenditure & hours.

12. Coordinate all activities and endeavors required for any of the Hospital’s accreditation initiatives.

13. To responsible for at least 3 HR initiative yearly to improve staff’s morale and productivity and reduce staff turnover.

14. To handle staff disciplinary matters and execute appropriate disciplinary action including conduct domestic inquiry towards employee in accordance to standard rules and procedures of local authority. Ensure practices fairness but firmness all the times.

15. To assist management to effectively identify employee’s skill, and boost employee’s satisfaction with their jobs and working conditions. Strive towards achieving Hospital’s mission and objective.

16. To represent Hospital to attend to industrial disputes in Labors Office and / or Industrial Relation department whenever required.

17. Lead, develop and manage the Human Resources & Personnel Development team to carry out routine and ad hoc functions.

18. Participate on the Administrator’s out of hours on call rota.

19. Responsible to be engaged in the Department and Hospital quality indicators.

20. Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external).

21. Represent Management in matters relating to Human Resources issues with government bodies, local authorities and relevant private agencies.

22. To perform other appropriate duties assigned by the Chief Executive Officer, Chief Operating Officer and Senior Operations Manager or within his/her knowledge, skills and abilities.

Experience and Qualification

• Degree in any discipline, Post Graduate in Human Resource Management is preferred
• Minimum 5 years relevant experience in similar capacity.
• Excellent interpersonal skills.
• Excellent communication skills, both written and verbal.
• A self-starter with initiative and resourcefulness and an ability to work independently.