MANAGER, PURCHASING

CARSOME Sdn Bhd; Kangar; Presencial; MYR 120.000 - 180.000; Jornada completa

Descripción de la vacante

CARSOME Sdn Bhd in Malaysia seeks a highly organized Purchasing Manager to lead inspection and procurement operations, manage manpower scheduling, and drive high-volume retail deals across BST, NCD Corp, B2B, and Website channels.

You will optimize capacity, oversee lead conversion, negotiate vehicle purchases after inspection, coordinate with BST for appointment slots, and provide weekly performance reporting.

Formación

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics and produce weekly performance reports.

Responsabilidades

• Workforce Scheduling: manage daily manpower for inspectors across channels to ensure full coverage.
• Lead Management: assign new leads and monitor progress to meet SLA/TAT.
• Capacity Optimization: review capacity and optimize completion times.
• Website Lead Conversion: oversee website funnel and educate customers on inspection process.
• Deal Negotiation: own negotiation post-inspection to secure vehicle purchases.
• Proactive Follow-ups: drive daily follow-ups to close deals.
• Bidding Management: manage post-bid communications and offer acceptance.
• Cross-functional Coordination: coordinate with BST team for appointment slots.
• Reporting & Quality Assurance: weekly reporting for TCA and data accuracy.
• Valuation Support: provide rapid car value estimations to speed decisions.

Conocimientos

Automotive procurement

Sales management

Team leadership

Negotiation

Operations scheduling

Herramientas

Excel

Descripción del empleo

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination

Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Job Snapshot

Updated Date

12.10.2026

Job ID

J00720

Department

RETAIL SUPPLY AND PRICING

Location

Employee Type

PERMANENT - FULL TIME

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About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.