MANAGER, PURCHASING

CARSOME Sdn Bhd; Nilai; Sur place; MYR 180 000 - 240 000; Plein temps

Résumé du poste

CARSOME Sdn Bhd, a Southeast Asia leader in used car e-commerce, seeks a Purchasing Manager to lead the inspection workforce, optimize manpower planning, and drive high-volume transactions. You will oversee inbound and outbound inspector scheduling, website funnel management, and post-inspection negotiations to secure deals.

The role requires exceptional negotiation, people leadership, and the ability to deliver weekly performance insights in a fast-paced retail environment.

Qualifications

• 5+ years in automotive procurement, sales management, or branch operations.
• Proven track record managing large teams of inspectors or frontline staff.
• Strong negotiation and closing skills for high-value retail deals.
• Ability to track metrics, manage scheduling spreadsheets, and produce weekly reports.
• Excellent communication with internal stakeholders and customers.

Responsabilités

• Strategize and manage daily manpower schedules for inspectors to ensure 100% coverage.
• Promptly assign new leads to inspectors and monitor progress to meet TAT and SLA.
• Oversee website-generated funnel and educate customers on inspection process.
• Lead post-inspection negotiations to secure vehicle purchases and meet procurement targets.
• Manage bidding communications and coordinate with BST for appointments.
• Produce weekly performance reports and ensure data accuracy for inspection reports.
• Support rapid car value estimations to aid customer decisions.

Connaissances

Negotiation

People Management

Scheduling & Analytics

Stakeholder Management

Interpersonal Skills

Weekend Availability

Description du poste

Job Description

Job Title

Manager, Purchasing

Work Location

CARSOME

About You

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead - whether inbound, outbound, or web-generated is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20-35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3-5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Job Snapshot

Updated Date

12.10.2026

Job ID

J00710

Department/Store

RETAIL SUPPLY AND PRICING

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.