ASSISTANT MANAGER, PURCHASING

CARSOME Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

CARSOME Sdn Bhd in Malaysia is seeking a highly organized Purchasing Manager to lead our inspection and procurement operations, overseeing end-to-end management of the inspection workforce, and driving efficiency for inbound, outbound, and web leads in a fast-paced car retail environment.

You will optimize scheduling, oversee bidding, coordinate cross-functionally with BST, TCA, and B2C teams, and deliver weekly performance reports while maintaining high-value deal closure.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics and produce weekly performance reports.

Responsibilities

• Strategize and manage daily manpower schedules for inspectors to ensure 100% coverage.
• Assign new leads and monitor progress to meet SLA/TAT.
• Oversee website lead conversions and educate customers on inspection process.
• Lead post-inspection negotiations to secure vehicle purchases.
• Coordinate with BST for appointment slots and smooth ownership transfer.
• Manage post-bidding communications and offer acceptance or rejection.

Skills

Negotiation

Team Leadership

Scheduling

Vendor Management

Job description

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated—is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20-35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3-5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.

Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.

Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.

Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.

Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.

Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Department

RETAIL SUPPLY AND PRICING

Location

Location IC-PUCHONG, Puchong, Selangor, Malaysia

Employee Type

PERMANENT - FULL TIME

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.