Management Trainee — Operations & Guest Experience

SEN KEE FOOD TRADING SDN. BHD.; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a team member to support day-to-day restaurant operations, including food preparation and service in line with the company SOP.

You will learn about the business, participate in strategic planning, and help ensure a clean, safe, and welcoming dining area. The role requires working in shifts and collaborating with management and AEON, with emphasis on customer satisfaction.

Responsibilities

• Learning in depth knowledge regarding the company’s background, operation & participate in strategic planning.
• To ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Conduct interview for kitchen helper position.
• Recording and updating halal matters (pest control & audit).
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Any ad-hoc tasks required by immediate superior or the Management.
• Report sales performances weekly with progress to achieve the target given.
• Able to go outstation during rotation.

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a team member to support day-to-day restaurant operations, including food preparation and service in line with the company SOP.

You will learn about the business, participate in strategic planning, and help ensure a clean, safe, and welcoming dining area. The role requires working in shifts and collaborating with management and AEON, with emphasis on customer satisfaction.