Management Trainee: Lead Operations & Service Excellence

SEN KEE FOOD TRADING SDN. BHD.; Shah Alam; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

EPF/SOCSO/EIS

Job summary

SEN KEE FOOD TRADING SDN. BHD. is seeking a Management Trainee to support daily operations and food preparation in line with company SOP. You will work closely with the management and AEON, ensuring quality service to customers and a conducive dining area.

The role involves supervising staff, conducting interviews for kitchen helpers, maintaining halal records, and handling sales/stock analysis. Rotations may require outstation work and regular shifts.

Responsibilities

• Ensure day to day operations and food preparation are carried smoothly in according to company SOP.
• Responsible in providing a good quality services to the customers.
• Ensure kitchen and sitting area is conducive, safe and comfortable.
• Collaborate with the management and AEON management.
• Keeps work area clean and organize.
• Manage and monitor staff productivity and performance.
• Performs other job-related duties as assigned.
• Make sure sales & stock analysis is tally every day.
• Ensure all raw materials in good quality upon serving to customer.
• Conduct interview for kitchen helper position.
• Recording and updating halal matters (pest control & audit).
• Attend to customer complaint and feedback to ensure customer satisfaction.
• Work according to shift.
• Any ad-hoc tasks required by immediate superior or the Management.
• Report sales performances weekly with progress to achieve the target given.
• Able to go outstation during rotation.

Job description

SEN KEE FOOD TRADING SDN. BHD. is seeking a Management Trainee to support daily operations and food preparation in line with company SOP. You will work closely with the management and AEON, ensuring quality service to customers and a conducive dining area.

The role involves supervising staff, conducting interviews for kitchen helpers, maintaining halal records, and handling sales/stock analysis. Rotations may require outstation work and regular shifts.