Management Information System Executive

HABIB Group; Ampang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

HABIB Group is seeking an Executive, Management Information System (MIS) to support the company's IT infrastructure, network systems, and hardware operations. The role focuses on providing technical support, maintaining system reliability, and driving IT initiatives for operational efficiency across the organization.

Responsibilities include end-user support, ERP change coordination, user access management, backups, IT project delivery, and system enhancements to ensure business continuity with

Qualifications

• Bachelor's degree in CS/IT/Business Computing or equivalent.
• 1–2 years experience in Business Information Technology, MIS/IT or related field.
• Experience in ERP net application is mandatory and retail background.
• Strong communication skills, to interact with business units and team members.
• Knowledge in retail business process mapping, e-commerce is an advantage.
• Knowledge in SQL script is an advantage.

Responsibilities

• To provide prompt end-user support, troubleshoot problems and update the helpdesk ticketing system.
• Coordinate with vendor for ERP system change request, integration and system support.
• Responsible managing users' access for the company computerized systems, perform and verify backup data of all servers, maintenance and oversee entire company software.
• Lead and support IT implementation of new project / system and conduct IT training when required.
• Responsible for executing and assisting in the planning, organising, and management of various assigned IT projects, ensuring they are delivered in accordance with scope, cost, and quality standards.
• To compare and recommend IT software or services as required.
• To manage and improve company business systems to ensure business continuity and zero downtime for smooth and effective operation.
• Perform any other duties that may be assigned from time to time.

Skills

End-user support

Helpdesk

Vendor coordination

ERP integration

System monitoring

IT project coordination

SQL scripting

Retail domain knowledge

Communication skills

Education

Bachelor's degree in Computer Science / Information Technology / Business Computing

Tools

ERP System

Ticketing system

Backup utilities

SQL scripts

Job description

Job Summary

We are looking for an Executive, Management Information System (MIS) to support the Company's IT infrastructure, network systems, and hardware operations, ensuring seamless business continuity. The role involves providing technical support, maintaining system reliability, and contributing to IT initiatives that enhance operational efficiency across the organization.

Job Responsibility

• To provide prompt end-user support, troubleshoot problems and update the helpdesk ticketing system.
• Coordinate with vendor for ERP system change request, integration and system support.
• Responsible managing users' access for the company computerized systems, perform and verify backup data of all servers, maintenance and oversee entire company software.
• Lead and support IT implementation of new project / system and conduct IT training when required.
• Responsible for executing and assisting in the planning, organising, and management of various assigned IT projects, ensuring they are delivered in accordance with scope, cost, and quality standards.
• To compare and recommend IT software or services as required.
• To manage and improve company business systems to ensure business continuity and zero downtime for smooth and effective operation.
• Perform any other duties that may be assigned from time to time.

Job Requirement

• Must possess Bachelor's degree in Computer Science, Information Technology, Business Computing or equivalent.
• At least 1-2 years experience in Business Information Technology, MIS/IT or related field.
• Experience in ERP net application is mandatory and retail background
• Strong communication skills, to interact with business units and team members
• Knowledge in retail business process mapping, e-commerce is an advantage.
• Knowledge in SQL script is an advantage