Mall Operations Director | Maintenance, Energy & Tenant Relations

Capitaland Retail Malaysia Sdn Bhd; Ampang Jaya; On-site; MYR 180,000 - 280,000; Full time

Job summary

CapitaLand Investment Limited seeks a Senior Manager, Operations (Retail Mall) to lead the operations team, manage service operations, security, carpark, and facility maintenance for a premier shopping mall. The role focuses on planning, budgeting, and optimizing performance while ensuring tenant relations and compliance with regulations.

The ideal candidate brings a Diploma in a relevant field and at least seven years of experience, including three in a managerial position, with a track record

Qualifications

• Diploma in Estate Management, Building, or M&E Engineering or equivalent.
• Minimum 7 years of relevant experience with at least 3 years in a managerial role.
• Experience in property/ mall management and asset enhancement projects is an advantage.

Responsibilities

• Lead the operations team overseeing service operations (security & carpark) and mall maintenance.
• Plan, manage and oversee operations, maintenance, and upkeep of the mall.
• Review facilities management programs to ensure optimal mall performance.

Skills

Leadership

People management

Communication

Bilingual (English & Bahasa Malaysia)

Education

Diploma in Estate Management

Diploma in Building

Diploma in Mechanical & Electrical Engineering

Tools

BAS system

Job description

CapitaLand Investment Limited seeks a Senior Manager, Operations (Retail Mall) to lead the operations team, manage service operations, security, carpark, and facility maintenance for a premier shopping mall. The role focuses on planning, budgeting, and optimizing performance while ensuring tenant relations and compliance with regulations.

The ideal candidate brings a Diploma in a relevant field and at least seven years of experience, including three in a managerial position, with a track record