Mall General Manager (Kuching, Sarawak)

Randstad Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Randstad Malaysia in Kuching seeks an experienced Mall Manager to oversee operations and drive profitability. You will manage leasing, facilities, and tenant relations while building a high-performing team focused on exceptional customer experiences.

The role demands a strong background in retail mall management, strategic budgeting, and cross-functional leadership to optimise occupancy and revenue. Based on-site, you will lead marketing and events to boost foot traffic and community engagement.

Qualifications

• Diploma or Bachelor’s Degree in Estate Management, Business Administration, Marketing, or equivalent.
• At least 15 years of experience in retail mall management, including 10 years in a leadership role.
• Strong track record in mall leasing is an added advantage.

Responsibilities

• Oversee overall management and operations of the mall.
• Drive financial performance, including annual budgeting, forecasting, and financial reporting.
• Manage leasing strategies and tenant relations to optimize occupancy and revenue.
• Direct facilities operations, building maintenance, security, and legal compliance.
• Lead marketing, events, and customer experience programs to boost foot traffic.
• Develop and mentor cross-functional team members to maintain operational excellence.

Skills

Property

Real Estate

Leasing

Retail Management

Mall Management

Mall Operations

Tenant Management

Asset Management

Property Investment

Education

Bachelor's Degree

Diploma

Job description

about the company

Your future employer is a reputable shopping mall located in Kuching. The team is hiring an experienced leader to drive operational excellence and deliver an exceptional shopping experience to the local community.

about the job

• Oversee overall management and operations of the mall.
• Drive financial performance, including annual budgeting, forecasting, and financial reporting.
• Manage leasing strategies and tenant relations to optimize occupancy and revenue.
• Direct facilities operations, building maintenance, security, and legal compliance.
• Lead marketing, events, and customer experience programs to boost foot traffic.
• Develop and mentor cross-functional team members to maintain operational excellence.

skills and experience required

• Diploma or Bachelor's Degree in Estate Management, Business Administration, Marketing, or equivalent.
• At least 15 years of experience in retail mall management, including 10 years in a leadership role.
• Strong track record in mall leasing is an added advantage.
• High drive, strong business acumen, and excellent communication, leadership, and problem-solving skills.

culture and benefits

Your future employer is financially strong and has been growing rapidly in recent years, backed by a robust portfolio of completed, ongoing, and upcoming projects. They offer a collaborative work culture supported by a trusting management team, generously reward strong performance, and actively invest in employee growth.

experience

10 years

skills

Property , Real Estate , Leasing , Retail Management , Mall Management , Mall Operations , Tenant Management , Asset Management , Property Investment

qualifications

no additional qualifications required

education

Bachelor Degree