Major Account Executive (Sales)

257 UPS SCS MALAYSIA SDN. BHD.; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

UPS in Malaysia is seeking an Account Manager to develop and maintain strong relationships with major clients, identify growth opportunities, and lead contract negotiations. You will collaborate with operations, marketing, and support teams to deliver solutions that meet client expectations and provide performance insights for leadership.

The role requires strong communication skills, data analysis abilities, and proficiency in CRM software and Microsoft Office.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• Proven experience in account management or sales in logistics or related industry.
• Strong communication and interpersonal skills.
• Ability to analyze data and market trends.
• Proficient in CRM software and Microsoft Office Suite.

Responsibilities

• Account Management: Develop and maintain strong relationships with major clients to understand their needs and ensure service excellence.
• Sales Strategy: Identify opportunities for growth within existing accounts and develop strategies to capture new business.
• Negotiation: Lead contract negotiations and pricing discussions to secure profitable agreements.
• Collaboration: Work closely with operations, marketing, and support teams to deliver solutions that meet client expectations.
• Performance Tracking: Monitor account performance and provide insights to senior management regarding account health and potential risks.
• Reporting: Prepare and present regular reports on account status, sales forecasts, and market trends.

Skills

Account management experience

Sales skills

Communication and interpersonal skills

Data analysis and market trends

Education

Bachelor’s degree in Business or Marketing

Tools

CRM software

Microsoft Office

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

• Account Management: Develop and maintain strong relationships with major clients to understand their needs and ensure service excellence.
• Sales Strategy: Identify opportunities for growth within existing accounts and develop strategies to capture new business.
• Negotiation: Lead contract negotiations and pricing discussions to secure profitable agreements.
• Collaboration: Work closely with operations, marketing, and support teams to deliver solutions that meet client expectations.
• Performance Tracking: Monitor account performance and provide insights to senior management regarding account health and potential risks.
• Reporting: Prepare and present regular reports on account status, sales forecasts, and market trends.

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in account management or sales, preferably in logistics or supply chain.
• Strong communication and interpersonal skills.
• Ability to analyze data and market trends.
• Proficient in CRM software and Microsoft Office Suite.

• Strategic thinking and problem-solving abilities.
• Excellent negotiation skills.
• Customer-focused mindset.
• Adaptability and resilience in a fast-paced environment.

Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.