Maintenance Technician

Scania Nederland B.V.; Kulai; On-site; MYR 36,000 - 60,000; Full time

Job summary

Scania Nederland B.V. is seeking a heavy vehicle technician to install, maintain and repair products at customer sites, using technical knowledge to support customers. The role emphasizes building ongoing relationships with customers and sales staff focused on technical applications.

Strong communication, reading work orders, and problem-solving abilities are required. A heavy vehicle license is advantageous and a valid driving license is preferred for site visits in Malaysia or nearby regions.

Qualifications

• Heavy vehicle technician or equivalent qualification.
• Relevant experience in maintenance or repair.
• Ability to read and use work orders and technical information.

Responsibilities

• Before Maintenance or Repair Event: secure that right information, tools and spare parts are available.
• During Maintenance or Repair Event: perform maintenance or repair safely and on time using well-known methods and standards.
• After Maintenance or Repair Event: document performed work clearly and hand over to foreman or customer.

Skills

Technical knowledge

Customer service

Communication

Reading work orders

Problem solving

Education

Heavy vehicle technician qualification

Tools

Spare parts management

Job description

Installs, maintains, or repairs items or products ordered and supports customers through specialized technical or scientific knowledge/product applications in a customer's home or place of business. Maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service. Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. May handle multiple product markets. Typically requires relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge of a technical nature.

Job Responsibilities

Professional Competencies (Duties and Tasks)

1. Before Maintenance or Repair Event

   Secure that right information, tools and spare parts are available

   Read and understand work order

   Start up work order

   Collect additional information

   Secure access to right tools

   Pick up spare parts

2. During Maintenance or Repair Event

   Through well-known and described working methods and standards perform maintenance or repair on time in a correct and safe way

   Complete visual inspections

   Search for additional information in systems

   Secure spare parts for additional jobs

   Perform maintenance or repair on vehicle/component

   Return not used spare parts

   Return special tools

   Clean work area

   Restore vehicle to handed-in condition

   Inform Foreman/Service Advisor about additional faults or findings

3. After Maintenance or Repair Event

   Secure minimized lead time of invoicing. Through clear description of performed work and/or communicated what needs to be done if the work is handed over to a colleague

   Clarify performed work in work order and put signature

   End work order

   Complete handover

   Secure planning of next job

Heavy vehicle technician, equivalent experience or qualification.

Driving License, and heavy vehicle license will be an added advantage.

Experience in a commercial vehicle (kenderaan perdagangan) setup will be an added advantage.