MA ENGINEER

QUETTA BYTE SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

QUETTA BYTE SDN. BHD. seeks an experienced hardware technician to diagnose and repair GPU and AI servers. You will travel to sites with spare parts, perform component replacements, and recover systems while maintaining detailed repair logs.

The role demands hands-on skills in server architecture, BIOS/BMC/IPMI tasks, and the use of GPU tools to verify function. 2+ years of relevant experience is required, with strong teamwork and pressure tolerance.

Qualifications

• Diploma or higher in Electronics/CS/Mechatronics or related field.
• GPU server or AI server repair experience is a plus.
• Minimum 2 years in server/hardware repair and maintenance.

Responsibilities

• Receive and coordinate server fault reports with customers and O&M team.
• Carry spare parts and tools to site for routine hardware troubleshooting.
• Maintain repair records and share updates with relevant departments.
• Coordinate with Chip Repair, TE, and RMA teams for handovers.
• Diagnose faults, replace components, and perform system recovery.
• Assist with BIOS, BMC, IPMI configuration and troubleshooting.
• Work with GPU/ liquid-cooled GPU servers; assist cooling modules if needed.
• Use Linux/Windows tools (nvidia-smi, CUDA tests) for verification.
• Document issues clearly with technical records and reports.
• Maintain composure in fast-paced environments and work under pressure.
• Communicate effectively with team and customers; support 7x12 operations.

Skills

GPU server repair

Hardware troubleshooting

Server architectures

Linux/Windows

Education

Diploma or above in Electronics/CS/Mechatronics

Tools

nvidia-smi

CUDA

PXE

Remote KVM

Linux

Job description

Job Requirements

1. Receive and coordinate server fault reports, liaising with customers and the Operations & Maintenance team to conduct preliminary fault diagnosis and develop appropriate on-site repair plans.

2. Carry necessary spare parts and tools to the site to perform routine hardware troubleshooting, component replacement, and system recovery, ensuring timely and effective fault resolution.

3. Maintain accurate repair and maintenance records, documenting fault details, troubleshooting processes, and repair outcomes. Provide relevant repair data and updates to the Quality, Technical, and other relevant departments.

4. Coordinate with the Chip Repair, TE, and RMA teams to ensure proper handover of faulty equipment and support the subsequent handling and resolution of complex hardware issues.

Education & Qualifications

• Diploma or above in Electronic Information Engineering, Computer Science and Technology, Mechatronics, Automation, or other related disciplines.

Working Experience

1. At least 2 years of experience in server, storage, network equipment, or computer hardware repair and maintenance.

2. Candidates with experience in GPU servers or AI server repair and maintenance will have an added advantage.

Technical Skills

1. Good understanding of x86 server architecture, with knowledge of the operating principles and troubleshooting methods for key components such as GPU cards, CPUs, memory, hard drives, RAID cards, network cards, power supplies, and other hardware components.

2. Familiar with GPU server assembly and disassembly procedures, with the ability to independently perform GPU card replacement, cooling module removal and installation, high-power power supply replacement, and other hardware maintenance tasks.

3. Familiar with server BIOS, BMC, and IPMI firmware configuration and troubleshooting. Able to identify common hardware faults through system and hardware logs.

4. Experience in the repair and maintenance of liquid-cooled GPU servers, including cold-plate and immersion cooling systems, will be an added advantage.

5. Basic knowledge of Linux and Windows operating systems, with the ability to use GPU stress-testing and diagnostic tools such as nvidia-smi, gpu-burn, and CUDA test programs for functional verification.

6. Knowledge of server maintenance and management tools such as PXE and Remote KVM will be an added advantage.

7. Strong hands-on technical skills, logical thinking, and the ability to independently analyze and resolve hardware issues.

8. Detail-oriented, with good maintenance record-keeping and technical documentation skills.

9. Able to work under pressure and adapt to a fast-paced working environment.

10. Good communication and teamwork skills.
11. Able to work 7*12