Luxury Hotel Laundry Manager – Lead & Elevate Operations

Mandarin Oriental; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Learning & Development

MOstay program (free nights and staff房

Health & Colleague Wellness

EPF contributions

SOCSO & EIS

Public holiday entitlement

Colleagues engagement activities

Job summary

Mandarin Oriental Kuala Lumpur is seeking a Laundry Manager to lead the laundry operations within the Housekeeping Department. You will supervise, direct and develop the team, ensuring premium quality and efficiency in linen care and equipment upkeep.

The role demands strong organizational and leadership skills, with experience in luxury hospitality and a commitment to service excellence. Based at our KL property, you will collaborate across departments to maintain top standards.

Qualifications

• Minimum 3 years working experience as Assistant Laundry Manager within the luxury hotel industry.
• Degree or Diploma in Business Administration or Hotel Management.
• Excellent organizational, leadership and interpersonal skills.
• Excellent verbal, written and non-verbal communication skills.

Responsibilities

• Develop and implement current systems and technical advancement in the Laundry operations.
• Formulate washing formulas for stained loads.
• Ensure the washing of linen and uniforms as per standard.
• Maintenance and upkeep of all laundry equipment.
• Coordinate with the Engineering Department about routine maintenance of equipment.
• Develop new methods for increasing laundry efficiency.
• Coordinate with the maintenance team for outstanding repairs of machinery.
• Overall controlling and supervision of the Laundry Department.
• Training and coordination with supporting Departments.

Skills

Leadership

Organizational skills

Interpersonal skills

Communication skills

Team management

Education

Degree or Diploma in Hospitality or Business

Job description

Mandarin Oriental Kuala Lumpur is seeking a Laundry Manager to lead the laundry operations within the Housekeeping Department. You will supervise, direct and develop the team, ensuring premium quality and efficiency in linen care and equipment upkeep.

The role demands strong organizational and leadership skills, with experience in luxury hospitality and a commitment to service excellence. Based at our KL property, you will collaborate across departments to maintain top standards.