Luxury Fashion Sales & Clienteling Specialist

Tapestry, Inc.; Sepang; On-site; MYR 24,000 - 48,000; Full time

Job summary

Coach is seeking a dynamic retail associate to join our team in Malaysia. You will represent the brand, deliver personalized styling, and drive sales through cross-selling and clienteling. You’ll use POS systems, social channels, and a fashion-forward attitude to build lasting client relationships.

Flexibility with schedule, strong English, and a passion for luxury retail are essential. Prior experience in luxury retail and live-stream shopping is a plus, with opportunities to grow within a

Qualifications

• 1+ years of sales experience in luxury retail.
• Knowledge of fashion trends and competitors.
• Experience with POS operation and basic computer use (iPad/laptop, Mobile POS).
• Strong English proficiency.

Responsibilities

• Represent Coach as a brand ambassador and adhere to service standards.
• Build lasting client relationships through styling and product expertise.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS and clienteling tools, including social platforms, to capture data.
• Maintain high energy on the floor and manage multiple customers.

Skills

Sales experience

Luxury retail

POS operation

English proficiency

Social media savvy

Live-stream shopping

Clienteling

Data acquisition

POS system

Tools

POS system

Job description

Coach is seeking a dynamic retail associate to join our team in Malaysia. You will represent the brand, deliver personalized styling, and drive sales through cross-selling and clienteling. You’ll use POS systems, social channels, and a fashion-forward attitude to build lasting client relationships.

Flexibility with schedule, strong English, and a passion for luxury retail are essential. Prior experience in luxury retail and live-stream shopping is a plus, with opportunities to grow within a