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Jora Malaysia is seeking an experienced logistics professional to manage orders and shipments from entry in SAP through delivery to customers. The role covers order processing, outbound deliveries, shipping documents, and data management across APAC-imported processes.
Key duties include coordinating distributions, handling back-orders, and guiding part of the freight process with carriers. The candidate should adapt to high-pressure timelines and maintain precise documentation.
Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.
This role encompasses order processing, fulfillment, shipping, logistics, master data management, and technical support. You will process and release customer orders in SAP, create outbound deliveries, prepare shipping documents, manage pricing data, and provide technical guidance on spare parts and product documentation.
Process and release customer orders in SAP, ensuring accurate order entry and timely order fulfillment
Trigger deliveries and support daily order operations, addressing order-related requests
Handle order status and lead-time inquiries, providing ETA updates and checking delivery lead times
Process order amendments or cancellations and coordinate back-order management with material planners
Assist with order confirmation and coordinate order switching between different distribution centers
Create outbound deliveries and support shipment execution, including preparing delivery notes, invoices, packing lists, and export documents
Prepare Shipper's Declarations for Dangerous Goods (DG) shipments to APAC countries (after proper training)
Coordinate daily shipment activities with logistics teams and freight forwarders to ensure on-time dispatch and delivery
Manage shipping exceptions and expedited shipments, including changing shipment modes and arranging urgent shipments
Handle part number inquiries and manage material/part number changes or new alternate part creation
3 to 4 years of working experience
Able to work under pressure in time-sensitive operations independently and effectively
Have the interest to start from ground zero
Strong communication skills with internal stakeholders and external vendors
Hands-on experience with ERP system SAP (SD, MM modules)
Shipping experience with booking of airfreight and ocean freight shipments