Logistics Operations Manager

Heineken; Petaling Jaya; On-site; MYR 150,000 - 210,000; Full time

Job summary

Heineken is seeking a Logistics Operations Manager (Transportation & Distribution) to lead and optimize the end-to-end movement of goods in Malaysia. The role focuses on transport planning, distribution network performance, fleet capacity, and service levels while controlling logistics costs and ensuring compliance with quality, safety, and regulatory standards.

The position requires driving continuous improvement, governance, and data-driven decision making to strengthen operational resilience

Responsibilities

• Lead and manage transportation and distribution operations to ensure safe, efficient, reliable, and cost-effective movement of goods.
• Oversee end-to-end transportation planning and execution, distribution network performance, and fleet optimization.
• Monitor delivery service levels and manage logistics costs to support business objectives.
• Drive continuous improvement, improve operational productivity, and optimise transport planning and carrier/LSP management.
• Ensure compliance with quality, food safety, customs, regulatory, EHS, and road transport requirements; uphold transport safety and service delivery.
• Collaborate with internal stakeholders, logistics providers, customers, and authorities to ensure seamless distribution and risk management; develop a high-performing team and data-driven governance.
• Implement sustainable logistics solutions and support strategic and operational objectives, including ad-hoc projects.

Job description

Function:Supply Chain

Logistics Operations Manager (Transportation & Distribution)

To lead and manage transportation and distribution operations, ensuring the safe, efficient, reliable, and cost-effective movement of goods from origin to destination in support of the company’s supply chain, customer service, and business objectives. The role is accountable for end-to-end transportation planning and execution, distribution network performance, fleet and transport capacity optimisation, delivery service levels, and logistics cost management.

The Logistics Operations Manager is responsible for driving continuous improvement, operational productivity, and cost optimisation through effective transport planning, route optimisation, carrier and logistics service provider (LSP) management, resource allocation, and performance monitoring. The role ensures compliance with quality, food safety, customs, environmental, health and safety (EHS), road transport, and other applicable regulatory requirements while maintaining high standards of transport safety, operational control, and service delivery.

Working closely with internal stakeholders, logistics service providers, customers, and external authorities, the Logistics Operations Manager ensures seamless end-to-end distribution, effective management of operational risks, and business continuity. The role also focuses on developing a high-performing team, strengthening governance and accountability, leveraging data-driven insights to improve key performance indicators (KPIs), and implementing sustainable logistics solutions to support organisational growth and the achievement of strategic and operational objectives including any adhoc projects.