Logistics Operations Analytics & Reporting Lead

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 56,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd is seeking an Operations Coordinator to support daily mid-mile and field activities, monitor trackers, and deliver performance updates. The role requires attention to data accuracy and collaboration across teams.

You will manage attendance and reconciliation for agency staff, prepare regular reports, and escalate issues when targets are not met, contributing to continuous process improvements in a dynamic logistics environment.

Qualifications

• Diploma or degree in related fields.
• Minimum 1 year of experience in logistics operations.
• Able to provide proactive feedback to stakeholders.

Responsibilities

• Update daily trackers for mid-mile operational functions.
• Monitor, track, and review daily activities against benchmarks.
• Prepare daily, weekly, and monthly summary reports.
• Coordinate performance results with functional PICs and stakeholders.
• Collaborate across teams to drive process and system improvements.
• Maintain accurate records for all operational trackers.
• Oversee performance and alert stakeholders when targets are not met.
• Handle ad-hoc tasks from department head or reporting line.
• Manage attendance and reconciliation of agency employees.

Skills

Logistics operations

Education

Diploma or Degree in related fields

Job description

Shopee Mobile Malaysia Sdn Bhd is seeking an Operations Coordinator to support daily mid-mile and field activities, monitor trackers, and deliver performance updates. The role requires attention to data accuracy and collaboration across teams.

You will manage attendance and reconciliation for agency staff, prepare regular reports, and escalate issues when targets are not met, contributing to continuous process improvements in a dynamic logistics environment.