Last Mile Hub Lead — Delivery & Logistics Ops

Shopee Mobile Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Job summary

Shopee Mobile Malaysia Sdn Bhd in Terengganu is seeking an Operations coordinator to support logistics activities. You will delegate tasks for sorters and drivers, receive parcels, and schedule daily delivery activities to ensure timely operations.

You will monitor driver performance, assist the fleet team lead with training, and report KPI compliance while upholding safety policies and standard operating procedures for in-hub parcel collection.

Qualifications

• Diploma or degree in a relevant field is advantageous.
• Basic Microsoft Excel skills required.
• Experience in logistics operations would be an advantage.
• Able to commit to shift work on a rotational basis.

Responsibilities

• Delegate tasks for sorters and drivers.
• Receive and inbound parcels from the linehaul team.
• Coordinate and schedule daily activities with drivers.
• Monitor driver behavior and ensure a high level of customer service.
• Assist the fleet team lead in the deployment and training of new drivers where applicable.
• Monitor and report KPI compliance.
• Ensure the compliance of safety policies and standard operating procedures for in-hub parcel collection.

Skills

Leadership

Communication

Excel

Adaptability

Education

Diploma/Degree in Business, Supply Chain Management, Engineering or relevant disciplines

Job description

Shopee Mobile Malaysia Sdn Bhd in Terengganu is seeking an Operations coordinator to support logistics activities. You will delegate tasks for sorters and drivers, receive parcels, and schedule daily delivery activities to ensure timely operations.

You will monitor driver performance, assist the fleet team lead with training, and report KPI compliance while upholding safety policies and standard operating procedures for in-hub parcel collection.