Logistics Operations Coordinator - SOC Admin

Shopee; Kuala Lumpur; On-site; MYR 33,000 - 50,000; Full time

Job summary

Shopee is seeking an entry-level Operations Associate to support end-to-end processes within the logistics and regional operations team. You will update trackers, review daily performance, and help prepare routine reports for stakeholders.

Based in Kuala Lumpur/Ipoh area, the role requires a Diploma or Degree in a related field and at least 1 year of logistics operations experience. A dynamic, independent work style is a plus, with rotational shifts and overtime as needed.

Qualifications

• Diploma or degree in related fields.
• Minimum of 1 year’s experience in logistics operations.
• Able to work independently in a dynamic and diverse environment.

Responsibilities

• Update daily trackers for mid-mile operational functions.
• Monitor, track, and review daily activities against benchmarks.
• Prepare daily, weekly, and monthly summary reports for all operations.
• Coordinate performance results with functional PICs.
• Collaborate across teams to drive process and system improvements.
• Maintain accurate records for all trackers.
• Oversee performance levels and alert stakeholders if targets aren’t met.
• Handle ad-hoc tasks as required by the department head.
• Manage attendance and reconciliation for agency employees.

Education

Diploma or Degree in related fields

Job description

Shopee is seeking an entry-level Operations Associate to support end-to-end processes within the logistics and regional operations team. You will update trackers, review daily performance, and help prepare routine reports for stakeholders.

Based in Kuala Lumpur/Ipoh area, the role requires a Diploma or Degree in a related field and at least 1 year of logistics operations experience. A dynamic, independent work style is a plus, with rotational shifts and overtime as needed.