Logistics & Customer Services Executive

Knauf Insulation APAC; Pasir Gudang; Vor Ort; MYR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Attractive salary

Group medical insurance

Zusammenfassung

Knauf Insulation Sdn Bhd in Malaysia is seeking a Logistics & Customer Services Executive within the Supply Chain Department to manage end-to-end container shipments and shipping documentation. You will act as the main liaison between Knauf market teams, Malaysia team and freight forwarders, ensuring accurate freight costing and timely reporting.

Ideal candidates have at least 5 years in logistics coordination with proven international shipping experience, strong negotiation skills, and SAP ERP

Qualifikationen

• Minimum 5 years of relevant experience as a Logistic Coordinator or in a similar field.
• Proven experience in international container shipping is mandatory.
• Proficient in ERP systems; SAP experience is highly preferred.
• Strong negotiation and communication skills.

Aufgaben

• Plan & Propose shipping schedules aligned with market-triggered replenishment orders.
• Manage end-to-end container shipment from the Plant to the destination port.
• Handle and ensure accuracy of all shipping documentation throughout the process.
• Serve as the key liaison between Knauf market teams, Knauf Malaysia team and Freight forwarders.
• Verify freight costs through pre-invoicing and invoice validation.
• Monitor and control freight expenditure by driving continuous improvement initiatives.
• Coordinate loading activities at the plant in line with vessel departure schedules to minimize disruption.
• Provide regular reports on logistics activities and performance to ensure collaboration between plant and export markets.
• Act as the primary contact for handling claims from export markets.
• Perform other related duties as assigned or required by the superiors.

Kenntnisse

Logistics coordination

International container shipping

Negotiation

Tools

SAP

Jobbeschreibung

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone.

This exciting role within the Knauf Insulation could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us.

We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation Sdn Bhd is proud to be part of the Knauf Group. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world. We are now looking for another team member to join us in Supply Chain Department as Logistics & Customer Services Executive.

Can you say 'yes'?

• Do you treat your colleagues with respect?

• Do you always have the customer in mind?

• Do you act with future generations in mind?

• Do you have a proven track record of delivering results?

• Do you like to seek out opportunities to grow and develop?

What you’ll be doing:

• Plan & Propose shipping schedules aligned with market - triggered replenishment orders.

• Manage end-to-end container shipment from the Plant to the destination port

• Handle and ensure accuracy of all shipping documentation throughout the process.

• Serve as the key liaison between Knauf market teams, Knauf Malaysia team and Freight forwarders.

• Verify freight costs through pre-invoicing & invoice validation

• Monitor and control freight expenditure by driving continuous improvement initiatives.

• Coordinate loading activities at the plant in line with vessel departure schedules to minimize disruption in warehouse and container yard operations.

• Provide regular reports on logistics activities and performance to ensure effective collaboration between the plant and export markets.

• Act as the primary contact for handling claims from export markets.

• Perform other related duties as assigned or required by the superiors.

What we’d love for you to have:

• Minimum 5 years of relevant experience as a Logistic Coordinator or in a similar field.

• Proven experience in international container shipping is mandatory.

We are interested in you as a person; your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

If you have experience in the following areas – this is an added advantage:

• Proficient in ERP Systems (SAP experience is highly preferred)

• Strong in negotiation skills

We’ll provide:

• Attractive salary

• Group medical insurance